Sold by: tigerlab
Expert-led implementation, configuration, and migration services to deploy producer onboarding, licensing, and commission management on AWS, from setup through go-live.
Overview
tigerlab's Implementation Services team deploys and configures Distribution Management — a channel-management solution covering producer onboarding, licensing and appointment tracking, cleared-to-place verification, and commission management — on the buyer's AWS environment.
The engagement provisions the application tier on Amazon ECS/EKS or Amazon EC2 and configures Amazon RDS (Aurora/PostgreSQL) as the system of record for the producer hierarchy, license and appointment data, commission plans, and payout history. Our team works with the buyer's existing agency management or policy systems to define API integrations, migrate producer and hierarchy records, and configure the producer hierarchy that drives overrides, roll-ups, and reporting. We set up onboarding workflows (invite, application, approval, and license/E&O provisioning), continuous licensing and appointment checks, versioned commission rate cards with automated statement verification, and consolidated payout processing that combines commissions and incentives with balances netted per producer.
Engagements typically include current-state assessment of the buyer's distribution and commission processes, infrastructure provisioning and configuration on AWS, migration of producer and commission data, integration configuration, setup of the producer self-service portal, user acceptance testing, go-live support, and knowledge transfer to the buyer's internal team.
Highlights
- Full-lifecycle implementation — assessment, AWS provisioning on Amazon ECS/EKS or EC2 with Amazon RDS, configuration, migration, and go-live support
- Onboarding and licensing setup — configure invite-to-provision workflows, continuous license and appointment checks, and cleared-to-place verification
- Commission and payout configuration — load signed, versioned rate cards, enable automated statement verification with variance flagging, and set up consolidated payouts that net commissions and incentives per producer
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
For support with Distribution Management Implementation Services, contact tigerlab at support-desk@tigerlab.com .
Buyers receive business-hours support (Monday–Friday, standard local business hours) with response targets by severity:
- Critical (production-impacting) — 4 business hours;
- High (major feature impaired, workaround available) — 1 business day;
- Standard (general questions, minor issues, configuration requests) — 2 business days.
Support covers implementation guidance, troubleshooting, configuration assistance, and knowledge transfer, backed by tigerlab's SOC 2 Type II and ISO 27001-certified operational practices.