Sold by: TrustScale
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Overview
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Highlights
- Constant feedback: Receive detailed annotations and quality ratings on Gen AI generated text across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, allowing for precise, actionable insights that enhance model training.
- Seamless API Integration: Easily incorporate human evaluation into your existing Gen AI workflows through a flexible API, enabling streamlined integration and rapid response for an automated training process.
- Boosted Gen AI Performance: Optimize your models output quality and relevance with targeted human insights, designed to improve contextual accuracy, appropriateness, and overall response quality in real-world applications.
Details
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Delivery method
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
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Dimension | Description | Cost/unit |
|---|---|---|
Total Tasks Completed | Total number of units or tasks completed | $8.99 |
Dimensions summary
You pay based on usage, measured by the total number of tasks or units completed. There is a single pricing dimension, so your cost scales directly with how many verification tasks you run. The more units you process, the more you pay; there are no fixed tiers or seat commitments here. This model fits AI output quality monitoring, where each verified claim or output counts as a completed task. Billing rises and falls with your actual activity.
Top-of-mind questions for buyers
A task is one verification the platform runs on an AI output. Each output is broken into atomic claims, then checked against external sources. Every claim is scored, flagged if unsupported, and given an evidence trail. You are billed per unit as these verification tasks complete.
You do not commit to a fixed quantity or seat count. Charges meter the total tasks completed, so your bill tracks real activity. Verify more outputs and cost rises; verify fewer and cost falls. There are no tiers or minimum thresholds in this dimension.
Billing is tied to completed tasks. If you run no verifications in a period, no task-based charges accrue for that dimension. Cost appears only when the platform completes verification work on your AI outputs.
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Vendor refund policy
For refund requests related to the E2F LLM Monitoring Service, please contact our billing team at awsbilling@e2f.com . Refund requests will be reviewed within 5 business days, and customers will be notified promptly of the decision. Our team is dedicated to ensuring a fair and transparent process to address any billing concerns.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support, customers can reach our dedicated support team at api_support@e2f.com . We are committed to responding to all support requests within 24 hours, ensuring timely assistance for any inquiries, troubleshooting needs, or service questions. Our support team is here to help you maximize the value of the service and maintain seamless integration within your workflows.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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