Sold by: TrustScale
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Overview
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Highlights
- Constant feedback: Receive detailed annotations and quality ratings on Gen AI generated text across 5 categories for response (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), plus 5 more categories for the prompt (Intelligibility, Harmlessness, Ambiguity, Inquisitiveness and Time sensitivity) and 10 min of fact checking with evidence url, allowing for precise, actionable insights that enhance model training.
- Seamless API Integration: Easily incorporate human evaluation into your existing Gen AI workflows through a flexible API, enabling streamlined integration and rapid response for an automated training process.
- Boosted Gen AI Performance: Optimize your models output quality and relevance with targeted human insights, designed to improve contextual accuracy, appropriateness, and overall response quality in real-world applications.
Details
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
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Dimension | Description | Cost/unit |
|---|---|---|
Total Tasks Completed | Total number of units or tasks completed | $8.99 |
Dimensions summary
This listing uses one usage-based pricing dimension: Total Tasks Completed (Units). You pay for each unit or task the service completes. There are no tiers, seat counts, or fixed subscription levels here. Your cost scales directly with how many tasks you run. The more verification tasks you process, the more units you consume. This structure ties your spend to actual usage, so light and heavy workloads both pay only for what they complete.
Top-of-mind questions for buyers
A task is a single verification the service completes on an AI output. The engine breaks a submission into atomic claims, gathers external evidence, and scores each claim. You consume units as these verification tasks run against generated content. Each completed task adds to your billed total.
You pay based on usage, with no upfront commitment. Charges accrue as the service completes verification tasks. Your bill reflects the count of tasks processed. Light workloads run few tasks and consume few units. Heavy workloads run many tasks and consume more. Spend tracks actual activity.
Cost tracks tasks completed. If the service completes no verification tasks, you consume no units for that activity. Your spend rises only as tasks run. There are no seat counts or fixed subscription levels driving charges. Idle periods with no completed tasks do not add units.
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Vendor refund policy
For refund requests related to the E2F LLM Monitoring Service, please contact our billing team at awsbilling@e2f.com . Refund requests will be reviewed within 5 business days, and customers will be notified promptly of the decision. Our team is dedicated to ensuring a fair and transparent process to address any billing concerns.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support, customers can reach our dedicated support team at api_support@e2f.com . We are committed to responding to all support requests within 24 hours, ensuring timely assistance for any inquiries, troubleshooting needs, or service questions. Our support team is here to help you maximize the value of the service and maintain seamless integration within your workflows.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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