Sold by: Epsilon3
Deployed on AWS
Vendor Insights
Epsilon3 develops software (SaaS) that enables innovative teams to plan, execute, and analyze complex operations. Epsilon3 includes enterprise-grade capabilities that help organizations streamline processes, track resources, and prevent costly mistakes and delays.
4.2
Overview
Epsilon3 is a US-based software company providing web-based procedure and resource management solutions designed for complex operations. Their AI-powered software-as-a-service (SaaS) enables teams to plan, execute, and analyze critical processes that require precision and traceability. Common use cases include engineering, manufacturing, testing, certification, quality management, and high-stakes operating procedures.
Epsilon3 simplifies digital transformation with its dynamic, user-friendly work instructions platform, which includes role-based sign-offs and approvals, conditional logic, version control, real-time data sync, and a searchable database of as-run procedures. They often help their customers transition away from static, error-prone checklists managed with paper, Microsoft Word, Excel, SharePoint, Confluence, and other internal or legacy software that has become outdated and ineffective. On average, Epsilon3 saves its customers over $400,000 per year by reducing costly errors, delays, and operational inefficiencies.
Core Features Include:
- Create & Run Procedures
- Full As-Run History & Traceability
- Plan & Schedule Operations
- Workflow Automation
- AI Procedure Import & Generation
- Test & Requirements Management
- Issue & Non-Conformance Tracking
- Risk Assessment & Mitigation
- Part, Inventory, & Asset Management
- Work & Purchase Order Management
- Document & Content Management
- Advanced Insights & Analytics
- Anomaly & Trend Detection
- Time & Labor Tracking
- Multiple Workspaces
- API & Pre-Built Integrations
No hardware is required to implement Epsilon3. Their government-grade security and compliance specifications include:
- Hosted on AWS GovCloud: Meet stringent software security and compliance requirements of government agencies and other highly regulated industries.
- FedRAMP High Authorization: Driving digital transformation within government programs.
- NIST 800-171 Compliance: Protect CUI per DFARS 252.204-7012 and CMMC.
- ITAR Compliance: Prevent any unauthorized spread of sensitive defense technologies.
- SOC & SOC 2 Type II Compliance: Ensure security, availability, and confidentiality.
- Flexible Deployment Options: Choose from cloud-based, on-premises, hybrid, and international deployment models to optimize security and scalability.
- Role-Based Access Control (RBAC): Restrict access to classified or sensitive data.
- Single Sign-On (SSO) & Multi-Factor Authentication (MFA): Restricting visibility, permissions, and accessibility to data within your workspace.
- Business Continuity & Disaster Recovery: Dual-region clouds and offline mode to ensure continuity during WAN outages.
Annual pricing is based on the number of users. Epsilon3 offers dedicated account managers who assist with implementation, integration, onboarding, training, and ongoing customer support.
For purchase, you can select either Epsilon3 Pro, Epsilon3 Basic, or Epsilon3 FedRAMP, but not multiple options at the same time.
To learn more, visit: https://www.epsilon3.io .
Highlights
- Modernize & Optimize Processes: Replace paper, spreadsheets, docs, and outdated tools with AI-powered procedure and resource management software. Effortlessly track every step to ensure efficiency, consistency, and traceability.
- Fuel Rapid Iteration & Innovation: Built-in version control, conditional workflows, and instant synchronization keep stakeholders on the same page. Enable continuous improvement and real-time collaboration across your entire organization.
- Streamline & Scale Operations: Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent costly delays. Achieve your most ambitious goals faster and more efficiently than ever before.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Epsilon3 Pro (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $24,000.00 |
Epsilon3 Basic (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Basic features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $12,000.00 |
Epsilon3 FedRAMP (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled in our FedRAMP High environment. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $36,000.00 |
Epsilon3 On-Premise Site | Annual per-deployment site fee for an Epsilon3 on-premise deployment with Pro features and modules enabled (Requires purchase of Pro user licenses in addition). Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $50,000.00 |
Dimensions summary
Pricing is contract-based and billed annually. Three cloud license packs each cover 10 users. The Basic pack enables Basic features and modules. The Pro pack adds the Pro feature set. The FedRAMP pack delivers Pro features inside a FedRAMP High environment for regulated deployments. All three scale by buying additional 10-user packs. A separate On-Premise Site option charges a per-deployment fee for hosting Epsilon3 on your own infrastructure. That site fee requires you to also purchase Pro user licenses, so it works as an add-on rather than a standalone plan.
Top-of-mind questions for buyers
Each license ties to one named user, identified by email. Paid seats are per-user, not floating. You can reassign a paid license to another user as often as you want. View-only users are free and do not consume a paid seat.
Yes. You add users at any time for a prorated price. Since packs cover 10 users each, additional seats let you scale up during your subscription without waiting for renewal.
The On-Premise Site fee is a per-deployment charge billed annually for hosting on your own infrastructure. It does not include user access. You must also buy Pro user license packs. Both charges appear together, so the site fee works as an add-on to Pro licenses.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please contact support@epsilon3.io or visit https://support.epsilon3.io . Award-winning professional services, implementation, training, data migration, and 24/7 technical support enable your team to be up and running within 2 weeks of signing a new contract. Expert assistance configuring APIs, integrations, and SSO authentication to ensure seamless and secure connectivity. With Epsilon3, you also get a dedicated team of engineers developing new features and improvements every week.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Dan V.
Essential for Mission-Critical Consistency
Reviewed on Feb 27, 2026
Review provided by G2
What do you like best about the product?
I find Epsilon3 valuable for ensuring runtime consistency in dynamic environments. This aspect is particularly important because it helps prevent unexpected behaviors incl system crashes.
What do you dislike about the product?
I wish it was cheaper.
What problems is the product solving and how is that benefiting you?
Ensures consistency and reliability - helps prevent system crashes and mission failures.
Alex L.
Epsilon Streamlines Procedure Management with Powerful Features
Reviewed on Jan 13, 2026
Review provided by G2
What do you like best about the product?
Epsilon is a great way to organize, store, and create procedures for use in a larger and scaling organization. There is easy access and split permissions to ensure only select individuals are able to create and edit procedures. The filtering and search systems are fantastic. The ability to upload pictures and files is a huge help to each process. The archive of completed or ended procedures ensures that no data is ever lost. There are constantly new features being released that allow us to improve our processes all the time, and expand the information we can capture. Getting the procedures transferred over and integrated into our manufacturing processes has overall saved us plenty of time and effort. Even from the initial implementation, it was easy for the procedure creators to get up to speed and start releasing usable procedures.
Huge positive is that the entire Epsilon team is incredibly responsive, and even the AI help tool does a fantastic job at getting the correct information for my questions or concerns.
Huge positive is that the entire Epsilon team is incredibly responsive, and even the AI help tool does a fantastic job at getting the correct information for my questions or concerns.
What do you dislike about the product?
There are times that Epsilon gets a little cumbersome or confusing, especially when trying to pass ideas on to technicians or users who are not as familiar with the interface. When asking for updated or new features, there can sometimes be a long lead time on those coming to a usable state. Certain features have been changed that were working great, and for some reason got an update to the point that they were no longer useful. Sometimes there are ideas that seem like they should be feasible or easy to accomplish, and it ends up that Epsilon is too limited in its scope, such as creating separate paths of workflows, or even being able to choose which part from inventory you would like to reference in a procedure.
What problems is the product solving and how is that benefiting you?
Epsilon is a great way to organize, store, and create procedures for use in a larger and scaling organization. There is easy access and split permissions to ensure only select individuals are able to create and edit procedures. The archive of completed or ended procedures ensures that no data is ever lost. Getting the procedures transferred over and integrated into our manufacturing processes has overall saved us plenty of time and effort.
Dominykas S.
Effortless Setup, Essential for Procedure Tracking
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
I love using Epsilon3 because it significantly enhances my ability to track procedures and helps me keep a meticulous record of who did what during any given process. The checklist feature is particularly invaluable; it allows me to easily pinpoint where someone might have made an error, which is crucial for maintaining accountability and improving our workflow. I also find the setup process incredibly straightforward and intuitive, making it extremely easy to get started without unnecessary complications. Overall, everything about Epsilon3 is amazing, and I am thoroughly satisfied with its performance, as evidenced by my willingness to give it a perfect recommendation score.
What do you dislike about the product?
Clunky ui
What problems is the product solving and how is that benefiting you?
I use Epsilon3 to track procedures, allowing me to identify who did what and find errors easily with checklists.
Adrian C.
Still new to this im liking it so far
Reviewed on Oct 07, 2025
Review provided by G2
What do you like best about the product?
its easy to use and really helpful i enjoy using it
What do you dislike about the product?
there isn't anything that i don't this like about it
What problems is the product solving and how is that benefiting you?
i Needed to solve a problem with a merchant on there POS and i used Epsilon3 to look at a documentation on how to fix the issue
Ridwanuzzaman s.
Modernizing Aerospace Workflows: A Deep Dive into Epsilon3
Reviewed on Jul 30, 2025
Review provided by G2
What do you like best about the product?
Real-Time Collaboration
User-Friendly Interface for Technical Teams
Robust Version Control & Audit Trail
Flexible Procedure Building
ntegration Capabilities
User-Friendly Interface for Technical Teams
Robust Version Control & Audit Trail
Flexible Procedure Building
ntegration Capabilities
What do you dislike about the product?
Limited Customization for Non-Engineering Workflows
Steep Setup for Smaller Teams
Pricing Not Transparent
Mobile Experience Is Basic
Steep Setup for Smaller Teams
Pricing Not Transparent
Mobile Experience Is Basic
What problems is the product solving and how is that benefiting you?
Epsilon3 solves the challenge of managing complex, high-risk operational procedures that were traditionally tracked using spreadsheets, PDFs, or paper. For teams working in aerospace, defense, or advanced manufacturing, this often leads to version control issues, manual errors, and poor traceability.