Sold by: OpsLevel
Deployed on AWS
OpsLevel is a SaaS-based internal developer portal designed to be your entire engineering team's single pane of glass. OpsLevel helps teams move faster without breaking things.
With automation at the core of the OpsLevel dev portal, you can maintain an up-to-date catalog of your entire software ecosystem while ensuring all services meet standards.
Everything your developers need to own and operate software in one central location including data from 3rd party tools such as PagerDuty and Datadog, self-service Actions so they can do more on their own and ship faster than ever before.
4.3
Overview
OpsLevel is a developer portal for teams to catalog, build, and operate their service ecosystem. With solutions to standardize and build microservices, the OpsLevel platform helps engineering teams reduce development friction and increase their speed of delivery. Now you can understand the impact of changes to EC2 and Kubernetes clusters on your software and services running in production.
OpsLevel maturity features replace production readiness checklists, giving mission-critical visibility into what needs attention and who to turn to. If you want to enforce standards across your teams, OpsLevel will help you release software with the recommended standards for reliability, security, observability, scalability, and quality.
In days, you can catalog services, measure risks and dependencies, and drive change, all from a single platform.
For custom pricing, EULA, or a private contract, please contact info@opslevel.com for a private offer.
Highlights
- Catalog your entire production infrastructure with our AWS EKS integration. Track standards with our AWS ECR integration.
- Automatically build and maintain your software catalog and unblock developers with self-service Templates and Actions. Your engineers will be able to take action on things that would normally get stuck in a queue like provisioning an S3 bucket.
- Check software health automatically and see which services need attention in one single place. This visibility allows for both platform and admin teams to see the current status while the software owners can get actionable insights to help them fix or bolster their services.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20 Users SaaS | This plan allows for up to 20 users, includes dedicated support. | $10,000.00 |
100 Users SaaS | This plan allows for up to 100 Users, includes dedicated support. | $46,800.00 |
Dimensions summary
You buy this internal developer portal through a contract based on the number of users. Two options set your user capacity: one covers up to 20 users, the other up to 100 users. Both are SaaS plans and include dedicated support. Pick the plan that matches your team size. Pricing scales with the user count you need, so a larger team maps to the 100-user plan. This is a fixed-capacity commitment rather than pay-as-you-go usage billing.
Top-of-mind questions for buyers
A user is one developer who uses the portal. Pricing is based on the number of developers accessing OpsLevel. The 20 Users plan covers up to 20 developers, and the 100 Users plan covers up to 100 developers.
Each plan sets a fixed user capacity: 20 users or 100 users. If your team outgrows the 20 Users plan, you move to the 100 Users plan to raise capacity. Capacity does not expand automatically within a plan. Choose the plan that fits your current developer count.
Both plans include dedicated support. OpsLevel provides support over email, per-customer chat channels, and in-app chat. This support is part of each user-based plan and is not billed as a separate dimension.
www.opslevel.com
Helpful?
Vendor refund policy
For annual plans, orders are not cancellable or refundable.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
OpsLevel provides dedicated Customer Success Management as well as Customer Success Architects to ensure fast onboarding and adoption. Slack, email, and in-app support are available for all customers.
Support Contact: support@opslevel.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Information Technology and Services
A very good developer portal for our usecase
Reviewed on Aug 07, 2023
Review provided by G2
What do you like best about the product?
Extensibility and many APIs to cover many information sources and types in order to add as many data points for the services as possible.
Starting using it primarily for service ownership, then added service tiers and checks in order to also focus on service quality.
Opslevel team taking feedback into consideration and improving the product.
Starting using it primarily for service ownership, then added service tiers and checks in order to also focus on service quality.
Opslevel team taking feedback into consideration and improving the product.
What do you dislike about the product?
Some features are still being worked on and don't offer the full support we'd want at this point - e.g. versioning support for documentation or other types of documentation (REST being the only type currently supported).
What problems is the product solving and how is that benefiting you?
Service ownership, single pane of glass with links to information about services and also service quality gating based on checks.
Information Technology and Services
Ops Level
Reviewed on Aug 04, 2023
Review provided by G2
What do you like best about the product?
ops level is a great tool for us developers, it helps us clearly know who owns what and to see where things stand. It's helped us to clearly track our projects
What do you dislike about the product?
nothing, i love ops level - it is such a fantastic tool
What problems is the product solving and how is that benefiting you?
understanding where our projects sit and how far along they are. We are able to track budgets for our projects
Computer Software
Easy to use dashboard to link everything
Reviewed on Aug 04, 2023
Review provided by G2
What do you like best about the product?
OpsLevel provides real-time insights into the health and performance of services, enabling teams to proactively identify and address issues before they escalate. It links all (most) of the tools we use to provide a single place to overview the health of our systems.
What do you dislike about the product?
For teams new to the platform, there is a learning curve to understand its features and functionalities, which initially slowed down adoption. Continuous management and updates are required to ensure that OpsLevel remains effective and aligned with evolving operational needs gives it a feeling that the "job is never done"
What problems is the product solving and how is that benefiting you?
By providing the single point of access to overview most of our systems, it's allowed us to quickly identify where there might be problems when something goes wrong. It does however, require a lot of configuration and there is quite a lot of room for error.
Events Services
Change management and standardization made easy!
Reviewed on Aug 03, 2023
Review provided by G2
What do you like best about the product?
I love the feature to notify other dependencies about breaking changes that are incoming so that they can respond appropriately.
What do you dislike about the product?
I wish that rules allowed regex statements so that I could check for directories that are present and that check would be case insensitive.
What problems is the product solving and how is that benefiting you?
Change management and standardization. We can easily standardize our various projects across a base set of rules. We can also notify dependencies of incoming breaking changes.
Computer Software
OpsLevel has helped us a lot with service operations
Reviewed on Aug 03, 2023
Review provided by G2
What do you like best about the product?
The integration with services git repos so we can easily update details like documentation, dashboards, and alerts.
What do you dislike about the product?
It usually takes a long time to sync changes in the opslevel yml file when it gets updated in the repo.
What problems is the product solving and how is that benefiting you?
Centralization of operations for software services my company owns. It is benefiting me because it saves me time on finding all the information I need when I'm on call.