Sold by: KloudMate
Deployed on AWS
KloudMate is an AI-powered, OpenTelemetry-native observability and Agentic SRE platform unifying APM, logs, metrics, traces, RUM, synthetic and Kubernetes/serverless monitoring in one console. It auto-detects anomalies, finds root cause, and resolves incidents to cut MTTR. Live on AWS in under 15 minutes, flat or pay-as-you-go pricing.
Overview
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KloudMate is a full-stack observability and SRE-Ops platform for cloud-native, microservices, and serverless environments running on AWS.
What it monitors: Application performance (APM) and distributed tracing, logs, metrics, real user monitoring (RUM), synthetic monitoring, Kubernetes and containers, databases, infrastructure, and network, all in one console, with no separate tools to stitch together.
How it works: The KM-Agent, an OpenTelemetry Collector distribution, deploys as a Kubernetes Deployment or DaemonSet and auto-instruments .NET, Php, Java, Node.js, Python, and Go services with no code changes. Connecting an AWS account brings EC2, EKS, Lambda, API Gateway, DynamoDB, SQS, ECS, and RDS under monitoring in under 15 minutes, with 50+ AWS services supported.
Agentic AI SRE engine: KloudMate's AI layer continuously analyzes telemetry across your stack to detect anomalies, correlate root cause across services, and automatically resolve known incident patterns, reducing on-call load and cutting mean time to resolution (MTTR) without waiting on a human to start triage.
Frontend and pre-production visibility: RUM captures Core Web Vitals (LCP, INP, CLS) and links frontend performance directly to backend traces. Synthetic monitoring runs scheduled checks against endpoints and user journeys to catch failures before customers do.
Database and compliance monitoring: Query-level performance tracking and session-level audit trails for MongoDB, Redis, PostgreSQL, MySQL, MSSQL, and OracleDB, with ML-based access anomaly detection useful for teams that need data lineage visibility for India's DPDP Act.
Deployment options: Run KloudMate as a managed SaaS, or deploy KloudMate Infinity self-hosted on-premises or in a private cloud to keep all telemetry data within your own infrastructure and jurisdiction.
Pricing: Flat, predictable pay-as-you go pricing instead of per-vCPU, per-node, or per-agent billing includes a free tier, startup discounts, and enterprise plans.
Who it's for: Startups running workloads on AWS, mid-market teams operating Kubernetes clusters, and enterprises that need DPDP-compliant, India-resident observability without giving up enterprise-grade monitoring depth.
Highlights
- Agentic AI SRE that finds root cause and auto-resolves incidents: AI engine correlates signals across APM, Kubernetes, serverless, and databases to detect anomalies, pinpoint root cause, and resolve incidents automatically, cutting MTTR by up to 3x versus manual triage.
- Zero-code, full-stack AWS observability live in under 15 minutes: Connect AWS accounts with no agents or code changes to monitor EC2, EKS, Lambda, API Gateway, DynamoDB, SQS, ECS, RDS, and 50+ services, plus Kubernetes, databases, RUM, and synthetic monitoring on one OpenTelemetry-native platform.
- India-first data residency for DPDP compliance: KloudMate keeps telemetry data within Indian jurisdiction by default, with KloudMate Infinity offering fully self-hosted, on-premises, or private-cloud deployment for regulated, data-sovereignty-sensitive teams.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months | Cost savings % |
|---|---|---|---|
KloudMate Platform | Monthly KloudMate platform subscription. Includes $99 of usage; overage beyond $99 is billed at the per-unit rates below. | $2,970.00 | 17% |
Dimension | Description | Cost/unit |
|---|---|---|
Logs | Billed per GB of logs ingested beyond the included monthly allowance. | $0.40 |
Traces | Billed per GB of distributed traces ingested beyond the included monthly allowance. | $0.40 |
Metrics | Billed per million metric samples ingested beyond the included monthly allowance. | $0.30 |
Voice calls | Billed per outbound voice call. | $0.10 |
AI Credits | Billed per KloudMate AI Copilot credit consumed. | $0.10 |
Vendor refund policy
Customers may request a refund within 30 days of a charge if they believe there has been a billing error, duplicate charge, or a service issue attributable to KloudMate. Refund requests are reviewed on a case-by-case basis. Usage-based charges, including AI token consumption, log ingestion, metrics, and trace usage, are generally non-refundable once consumed. For refund requests, please contact: Email: billing@kloudmate.com Support: support@kloudmate.com Website: https://www.kloudmate.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Email: hello@kloudmate.com Support Availability Business Hours Support: Monday: Friday, 9:00 AM to 6:00 PM IST Priority / Critical Issue Support: 24x7 for enterprise customers (if applicable) Support Coverage Buyers can expect assistance with: Product onboarding and setup guidance Configuration and integration support Troubleshooting and issue resolution Performance and usage-related queries Product updates and best practices guidance Response Expectations Initial response for standard queries: Within 4 business hours Critical issue response: Within 2 hours (for eligible support plans) Additional Notes Support is provided via email, chat and remote sessions where required. Documentation and knowledge base resources are also available through the support portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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KloudMate is an AWS Monitoring and observability platform for serverless workloads.
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