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    Riva: Activity Capture

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    Deployed on AWS
    Reclaim your day through real-time, automated activity capture between Outlook and Salesforce. Confidently follow up with a reliable 360-degree view of client relationships.

    Overview

    Spend Time With Clients, Not Data Entry. == Ditch manual data entry with seamless syncing of your calendar, contacts, and emails between Salesforce and Outlook. Forget about pointless swivel-chairing and spend your time where it counts - on your clients.

    Eliminate Double Bookings Forever. == Save your time - and your clients - by avoiding conflicts and duplicates. Ensure your calendar is always accurate and up-to-date with Salesforce and Outlook calendar sync.

    Skip The Hassle of Learning Curves. == Riva integrates directly into Outlook, so there is no need to waste time learning a new tool - you can hit the ground running and immediately start adding value for your clients.

    Highlights

    • Always Be Prepared For Any Conversation == Get instant customer 360-degree views in line with your client conversations, including the latest interactions, other internal discussions within the organization, and any open opportunities, so you are always prepared to provide the best advice.
    • Capture And Relate Complex Client Relationships == Riva makes it easy to relate complex client data, including meeting notes and email attachments. By automatically linking key details to the appropriate CRM entries, you can gain a cohesive and accurate record of client relationships.
    • What Could You Do with an Hour Back Every Day? == Discover how Riva Activity Capture measurably helps you save time - so you can focus on your clients and grow your book of business.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Riva: Activity Capture

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Per-User Mailbox
    Every mailbox synchronized or accessed via Outlook must have a per-mailbox license.
    $540.00
    Per-Region Dedicated Instance
    For deployment needing a Dedicated Instance per-Region pricing.
    $50,000.00

    Vendor refund policy

    No refunds.

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    Legal

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Cannot find what you are looking for in our Resource Center? Fear not, we have an award-winning support team at your service.

    https://rivaengine.com/resources/help/ 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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