Sold by: Atos USAÂ
Eviden offers an alternative payment mechanism to Direct Debit as part of any collections mix. Built on AWS services and Open Banking TPP OrdoPay, a FCA regulated payment as a service provider, Eviden has built an intelligent recommendations and notifications platform allowing customers to pay their dues across multiple funding sources; efficiently and effectively. This containerized solution runs on EKS and leverages Aurora, SQS, and RedShift to provide customers and users with a fast and easy-to-manage experience.
Overview
Eviden offers an alternative payment mechanism to Direct Debit as part of any collections mix. Built on AWS services and Open Banking TPP OrdoPay, a FCA regulated payment as a service provider, Eviden have built an intelligent recommendations and notifications platform allowing customers to pay their dues across multiple funding sources; efficiently and effectively. This containerized solution runs on EKS and leverages Aurora, SQS and RedShift to provide customers and users with a fast and easy-to-manage experience.
It is a means for citizens / customers to take control of their payment dues allowing regular payments to suit their needs from one or more funding sources. Within the application is the means to spot vulnerable citizens/customers and provide flexibility on when and how they meet their dues, rather than relying on a single payment, on a specified date, from a single account i.e. Direct Debit which in many cases will fail due to funding constraints.
The system proactively monitors citizen/customer AIS (Account Information Service) data through a consented sign-up process (regulated by the FCA) and is able to make recommendations for one or multiple payments over a course of a month to ensure customers meet their dues; or have made effort to pay towards outstanding dues. Each month the recommendations will suggest the right options to help the customer keep on top of any payments they are required to make.
FlexiPayments helps customers stay away from arrears, and costly debt collection services by empowering them to take control of their ability to pay. The system proactively supports them with cash flow management and takes reasonable steps not to push a customer into further unmanageable arrears.
By taking advantage of AWS managed container services, database services, queuing services, security services, and identity and access services, administrating the Intelligent FlexiPayments environment is as easy to manage as it is to use. Typically, the cost per transaction is lower than that of Direct Debit and is always lower that credit card.
Highlights
- Flexibility: Allow customers to pay more flexibly based on their financial commitments, income regularity and spending behaviours using an Open Banking FCA-regulated provider, Ordo.
- Intelligent recommendations and notifications: Our AI-powered payment recommendations and notifications engine encourages consumers to make effort to pay and can spot those who are vulnerable proactively triaging and recommending practical next steps.
- Reduced arrears: By offering customers payment flexibility, they are more inclined to pay something as opposed to nothing and can split payments on demand, resulting in a reduction in arrears.
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Eviden empowers you to optimize, secure, and automate & innovate your AWS cloud operations with the Cloud Operations Center.
Our global delivery model harnesses the power of cloud by harnessing the best of native AWS tooling together compounded with industry best practices to deliver flexible, reliable, and efficient cloud managed services. We excel at helping you monitor, manage, and enhance your AWS cloud operations while simultaneously reducing costs, mitigating risks, and simplifying complexity.
Eviden's Cloud Operations Center uses a suite of AWS native technologies like CloudWatch, CloudTrail, and Systems Manager combined with homegrown and third party applications to provide comprehensive infrastructure and application support. Eviden's flexible model supports customers with the option to choose onshore, nearshore, or offshore support teams, and combinations of teams to provide around-the-clock dedicated support.
Our services covers:
- 24Ă—7 monitoring and incident remediation
- Technical service management, proactive break/fix support, and trend/anomaly reporting
- Built-in cost intelligence
- Continuous improvement activities with committed improvement hours
- Dedicated or leveraged DevOps / SRE Squads with best in class observability and tooling
For more information please contact: james.sharpe@eviden.com Sales Director – Digital Native Business
Feel free to read more about it using link below: https://eviden.com/solutions/cloud/operations-center/Â