Sold by: DeepL
Deployed on AWS
DeepL Voice API is the enterprise API for real time voice translation and transcription, built for organizations that need high quality conversations across languages, with strong security and simple integration.
Overview
DeepL Voice API is the enterprise-grade solution for real-time voice translation and transcription. Specifically engineered for modern contact centers, it allows your business to deliver high-quality, multilingual customer experiences without the overhead of hiring native speakers for every market. Built on DeepL's industry-leading translation technology, it combines speed, precision, and world-class security.
- Hire for Expertise, Not Language Coverage With DeepL Voice, your hiring strategy shifts from 'who speaks the language?' to 'who is the best problem solver?'
Expand Your Talent Pool: Access skilled professionals globally, including lower-cost regions, without sacrificing the customer experience.
Eliminate Coverage Gaps: Every agent becomes a resource for every customer, ensuring 24/7 'round-the-clock' support for even the rarest languages.
Resilience in Crisis: Maintain service levels during strikes, travel disruptions, or surges by utilizing your entire workforce, regardless of their native tongue.
- Drive Growth and Efficiency Market Entry: Test demand in new regions instantly before committing to local hiring.
New Revenue Streams: Launch premium multilingual support tiers or overflow services as a competitive differentiator.
Win More Deals: Say 'yes' to global opportunities that were previously out of reach due to language constraints.
- Enterprise-Grade Features Uncompromising Accuracy: High-speed translation that maintains the nuance of human conversation.
Customization: Use Glossaries to ensure brand-specific terms are always translated correctly.
Spoken Terms functionality to handle industry-specific acronyms and product names with pinpoint precision.
Data Sovereignty: Enterprise-grade security ensures your data is never stored and is never used to train our models.
Highlights
- Hire and Operate Without Borders Shift your talent strategy from linguistic requirements to core competencies. By removing language as a barrier, you can hire the most skilled problem-solvers and technical experts regardless of what language they speak, ensuring your organization is powered by the best talent available.
- Enterprise-Grade Security and Privacy Communicate with confidence knowing your data is protected by the highest security standards. DeepL Voice processes data in-memory; information is never stored and is never used to train our models, ensuring full compliance for legal, healthcare, and financial sectors.
- No Tradeoffs Between Speed and Accuracy Deliver high-precision, real-time translations that capture the nuance of professional conversation. Powered by DeepL's world-leading Language AI, the API provides the speed necessary for live dialogue without the errors common in generic models.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
DeepL Voice API Pro | 4,000 hours of real-time voice transcription and translation via WebSocket. Stream audio once, receive instant transcriptions in the source language plus translations in multiple target languages simultaneously. | $11,400.00 |
Dimensions summary
This listing offers one pricing option: DeepL Voice API Pro. You buy a contract that includes 4,000 hours of real-time voice transcription and translation. The unit of measure is hours of audio processed through a WebSocket connection. You stream audio once and receive transcriptions in the source language plus translations in multiple target languages at the same time. Pricing scales with the number of hours you use, giving you a predictable way to budget. There are no separate tiers or add-ons to compare within this listing.
Top-of-mind questions for buyers
An hour is time spent processing audio through a WebSocket connection. You stream audio in real time and the system transcribes and translates it. The 4,000 hours in your contract cover this processing time, not calendar time. Multiple simultaneous target-language translations from one audio stream do not multiply the hours charged.
The contract includes a set 4,000 hours of real-time voice transcription and translation. The listing does not describe automatic overage charges beyond this amount. If you expect to exceed 4,000 hours, contact the vendor to arrange added capacity.
You commit upfront to a contract that grants 4,000 hours of processing. You then draw down against that pool as you stream audio in real time. This suits teams that can estimate their voice-translation volume and want predictable budgeting rather than open-ended per-use billing.
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Vendor refund policy
DeepL does not provide refunds for subscriptions or usage once billing has occurred. Customers are responsible for canceling subscriptions before renewal dates to avoid further charges.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
DeepL offers comprehensive online support via the Help Center, covering accounts, subscriptions, apps, integrations, features, API usage, troubleshooting, and data security. Customers can access detailed guides, FAQs, and documentation, while DeepL Support can be contacted directly for unresolved issues. Visit our Help Center for more information.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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