Serp API

What do you like best about the product?

Bright data is one of the only ways I know to easily get access to current and historical social media data. It is also easy to use and has good customer service. The pro bono data access for academic projects is also a major plus.

What do you dislike about the product?

Sometimes its unclear how the data is collected. But I mostly am happy.

What problems is the product solving and how is that benefiting you?

Bright data is making it much easier to access current social media data, which became a big issue when Twitter/Reddit shut down their APIs.

What do you like best about the product?

Great diverse proxy infrastructure with all level – from super affordable to super stable and a bit more expensive.

Very thoughtfully made API for integrations with highest level of flexibility we've seen in the market.

Great user interface that allows even non-tech users create scrapers with a little help of AI built into product.

Onboarding is super smooth thanks to how-to videos, great UX, documentation. 10/10 here – rare example in the market.

The company Is on top of all the changes in the data extraction world. We use multiple proxy infra, scarring tools simultaneously and always see how Bright Data ship features months in advance compared t other vendors.

I also appreciate the ethical approach BD has , which might be inconvenient short term but long term gives you a reliable tested data handling partner.

What do you dislike about the product?

Not sure if it's the problem of our overall data tracking architecture (yet we do use parallel-running scrapers), 3rd party platforms we extract data from, or it's the BD's side – but sometimes it takes too long to complete the job

What problems is the product solving and how is that benefiting you?

Bright Data helps us extract data from Cloud Flare - powered sites automatically, without having to babysitting workflows and do things manually. We have workflows running on the AI agent side, as well as wishing low-code automation tools (Make + n8n) and we then pull the structured dat into our database and do manipulations from there.
For some automations we also use BD's built in automated browsing capabilities to access to hardest sites and extracts data from there.

What do you like best about the product?

Bright Data gives us the level of stability that other Proxy infrastructure providers never give – we get job done much faster. Even more, we pay only for succesfull requests so the tool is cost effective too. The cherry on top is their AI scraping builders that are trained on their platform capabilities and give more stable code vs. just trying to get the same orchestration from ChatGPT/Claude. And when you face issues – their support team can always help with advice.

What do you dislike about the product?

We are limited with scraping data from several sources – and even though our approach is purely ethical, because we're small – we are not really able to get certain sites to work for us too (in terms of data extraction/validation)

What problems is the product solving and how is that benefiting you?

We keep an eye on competitors, we track changes in forms – so we work with the latest ones and give our customers proper documents to apply. We track changes in important laws and legal practices so we provide clients valuable data. And we also integrate all that with n8n and Claude to get all that automatically.

What do you like best about the product?

The quality of the service is incredible, and the customer service is excellent. They also have a vast and stable network, ensuring that the proxy pool remains uncluttered. Additionally, they adhere to strict compliance measures, which I appreciate.

What do you dislike about the product?

There are very few downsides. However, the only issue is they wont let you buy more zones. They work very well with you to reduce costs for enterprise clients.

What problems is the product solving and how is that benefiting you?

Before implementing Bright Data, we struggled with frequent blocks and routing failures during automated data collection, but now we can seamlessly manage large-scale proxy pools through our custom routing server infrastructure, which has resulted in 99.9% uptime and zero compliance bottlenecks.

We used to spend countless hours debugging unstable proxy connections and compliance issues, but implementing Bright Data's proxy network has allowed us to automate our high-volume workflows effortlessly while ensuring strict adherence to target site protocols and data guidelines.

What do you like best about the product?

Tested over 15 different options for competitor website/product monitoring and eventually ended up with Bright Data as it provides the best and easy-to-use user interface, streamlined on-boarding (with tonns of useful articles/videos), affordable pricing, powerful AI features for building scraping agents, and have multiple locations that extend my scraping capabilities with the attachment to Geo-locations

What do you dislike about the product?

The only limitation I can think of is they only allow purely ethical approaches, so might not be the best solution for shady-type scraping folks (not our case).

What problems is the product solving and how is that benefiting you?

It scrapes websites of our competitors on a schedule and outputs data in a structured format; it builds automations for us, and provides proxy infrastructure used on the backend