IBM Technology Expert Labs ADVISE Offerings for Trusteer SaaS

Our Assess Trusteer offering performs a comprehensive review of an existing Trusteer deployment. It delivers a report that outlines findings and provides recommendations to optimize an existing or new deployment environment.

In addition to project coordination and engagement management, IBM deep, product oriented consultants will capture the current state of your deployment environment including:

• Architecture of the Trusteer solution deployed, either PinPoint Detect or PinPoint Assure
• Data collection validation
• User journey coverage
• Front-end and Back-end integration points (all risky pages)
• Mobile integration

Business Challenges may include:

1. Adherence to Best Practices and Scalable Architecture

• Challenge: Ensuring the solution is built on a robust, scalable, and secure architecture that aligns with industry best practices.
• Why it matters: Institutions face evolving fraud tactics and increasing transaction volumes, requiring systems that scale without compromising performance or security.

2. Revalidating Business Needs and ROI

• Challenge: Determining whether the current fraud prevention implementation still aligns with business goals and delivers measurable ROI.
• Why it matters: Business priorities shift, and fraud patterns evolve—what worked two years ago may no longer be effective or cost-efficient.

3. Actionable Health Check Report

• Challenge: Lack of visibility into system performance, configuration gaps, or underutilized features.
• Why it matters: A clear, prioritized report helps stakeholders make informed decisions to optimize the deployment and reduce fraud risk.

Outcomes may include:

• Knowledge transfer: IBM will analyze the findings and deliver actionable recommendations on best practices specific to Client technical environment and operations.

• Deployment Health Report: IBM will assist in the development of one (1) Client-specific health check report customized to Client's environment.

Key Activities may include:

• Review policy performance over the past year • Test rules of similar application with similar chartists in the region • Tune existing logics to improve accuracy • Reduce false positives based on use case • Meet with the customer to understand goals and strategy • Recommend best practices

Pre-requisites: Existing Trusteer installation