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    Teleport Implementation Services

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    Sold by: Teleport 
    Deploy Teleport with confidence! Our implementation services are designed to provide expert technical guidance on our software, best practices, and integrations during critical phases of your Teleport journey, enabling you to be successful with Teleport and realize the full value as soon as possible.

    Overview

    Teleport Implementation Services offers two distinct package types: onboarding packages for new customers and consultant packages for existing customers.

    Onboarding Packages

    Complete your initial rollout of the Teleport service to end users, enabling you to see value with Teleport swiftly. We will ensure your deployment is following current best practices by engaging with our Teleport deployment experts for a quick and successful implementation.

    The implementation will focus around the following deployment milestones: Architecture Planning Bringing up the Teleport cluster Connecting resources to the Teleport cluster Finalizing advanced configuration elements Validating performance, break glass, and disaster recovery Enabling Teleport end users to start using Teleport

    Essentials Onboarding Package (90 days from Effective Date) include: Onboarding Success Plan, Weekly Progress Reviews, Shared Slack Channel, Architectural Review, Third Party Integration Recommendations.

    Standard Onboarding Package (120 days from Effective Date) include in addition to essentials package: Production Readiness Assessment, Remote Adoption and Enablement Workshop.

    Advanced Onboarding Package (180 days from Effective Date) include in addition to essentials package: Customized Onboarding Success Plan, Advise Customer of Development, Up to 2 one-hour On-Demand Remote Meetings (by request), Production Readiness Assessment and Remote Adoption and Enablement Workshop.

    Consultant Packages

    Engage with a Teleport implementation expert during critical transitions in your Teleport environment to ensure a swift and successful project. Each package is tailored to provide consultative assistance during specific transitions in your Teleport environment.

    Cloud Migration Consultant Package (45 days from Effective Date) is for customers looking to move from a self-hosted deployment to the Teleport-hosted Cloud offering. This package includes: Migration Success Plan, Weekly Progress Reviews, Shared Slack Channel

    Supported Upgrade Consultant Package (45 days from Effective Date) is for customers looking for additional guidance on migrating through supported versions and setting up a sustainable upgrade process for the future. This package includes: Migration Success Plan, Weekly Progress Reviews, Shared Slack Channel

    Highlights

    • Continuous Support: Continued support from the professional services team with weekly syncs and shared slack channel.
    • Assigned Engineer: Teleport implementation engineer assigned to provide technical support through a consultative approach.
    • Success Plans: The team will leverage our tested implementation plans throughout the engagement to ensure best practices learned through hundreds of engagements are implemented.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    For support, contact us at support@goteleport.com 

    Essentials Onboarding Package (90 days from Effective Date) include: Onboarding Success Plan, Weekly Progress Reviews, Shared Slack Channel, Architectural Review, Third Party Integration Recommendations.

    Standard Onboarding Package (120 days from Effective Date) include in addition to essentials package: Production Readiness Assessment, Remote Adoption and Enablement Workshop.

    Advanced Onboarding Package (180 days from Effective Date) include in addition to essentials package: Customized Onboarding Success Plan, Advise Customer of Development, Up to 2 one-hour On-Demand Remote Meetings (by request), Production Readiness Assessment and Remote Adoption and Enablement Workshop.

    Cloud Migration Consultant Package (45 days from Effective Date) is for customers looking to move from a self-hosted deployment to the Teleport-hosted Cloud offering. This package includes: Migration Success Plan, Weekly Progress Reviews, Shared Slack Channel

    Supported Upgrade Consultant Package (45 days from Effective Date) is for customers looking for additional guidance on migrating through supported versions and setting up a sustainable upgrade process for the future. This package includes: Migration Success Plan, Weekly Progress Reviews, Shared Slack Channel