Sold by: T4S PartnersÂ
IT Service Management - SaaS solution
Overview
Organizations today need the right IT Service Management (ITSM) and Help Desk to keep the business running like clockwork. easysm is a cutting-edge, scalable solution that takes your ITSM capabilities to new heights, with flexible scalability options and enterprise resources integration options.
Highlights
- Powerful automation for the modern enterprise Workflow automation and virtual agents that streamline and scale support in your business - from dealing with simple questions to resolving complex support requests.
- Make it easy. Make it happen. Companies spend 20% of their budget to resolve problems. easysm integrates service management across functions and technologies to give companies better visibility on services, improve customer satisfaction and reduce costs by 10%
- Simple, scalable, and efficient Built for your data in mind, easysm is a unique no-code platform that enables the rapid development and deployment of enterprise-grade customizations.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Enterprise | Basic Service | $250.00 |
EnterprisePlus | Enhanced Service | $275.00 |
Dedicated | Specialized Service | $300.00 |
Vendor refund policy
30-day 100% Satisfaction Guaranteed with our Services
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
In addition to this SaaS ITSM solution, easysm provides the Virtual Administration Services to support you and your team. Michael.Keelan@t4spartners.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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