Sold by: Soflo Mobile
Soflo will provide professional services to support the configuration and setup of the Amazon Connect solution per Customer’s requirements as outlined in an agreed upon Statement of Work (SOW).
Overview
Detailed design review sessions for setup, configuration, and contact flow requirements Map requirements and develop pilot migration roadmap
Highlights
- AWS Connect Discovery Assessment - helps understand complexity in contact center migration. AWS Connect Pilot - Utilizing our prebuild accelerators to build ready to use pilot program.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Soflo conducts initial design review sessions to develop the user-stories describing the IVR features and/or requirements from the user or customer perspective. The compilation of user-stories will then be utilized to create the Sprints. Implementation/migration timelines will vary greatly based on each customer’s unique requirements.