Sold by: AroraCyber, Inc.
Arora SecureContactX secures contact centers with voice biometrics, fraud detection, and security awareness training. By integrating policy automation and incident response tools, it reduces risks from social engineering and data breaches.
Overview
Arora SecureContactX - Contact Centers, Helpdesk, & Call Centers Cybersecurity Solutions
Arora SecureContactX provides cybersecurity solutions for contact centers, helpdesks, and call centers, protecting customer and citizen data while maintaining compliance with NIST, CISA, and PCI DSS standards. The platform integrates secure voice authentication, fraud detection, and workforce training to minimize risks related to social engineering and insider threats.
CSF Alignment: GOVERN (GV), PROTECT (PR), RESPOND (RS)
NICE Roles: Security Awareness Specialist, Incident Response Coordinator
Key Features:
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Voice biometrics and AI fraud detection for authentication security
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Secure call recording and data masking for regulatory compliance
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Real-time monitoring for phishing and social engineering attacks
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Security awareness training modules for contact center agents
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Incident response automation for fraud and data breaches
Highlights
- Seamless Data Integration & Interoperability Across the Cybersecurity Tool Landscape Why It Matters: * Security teams use a diverse set of tools for threat detection, asset management, and compliance tracking. * Siloed data reduces visibility, slows response times, and increases security gaps.
- Enhanced Collaboration & Workflow Automation for Cybersecurity Teams Why It Matters: * Security operations require cross-team coordination across SOC, IT, compliance, and risk management. * Manual processes lead to delays, miscommunications, and inconsistent security enforcement.
- Holistic Cybersecurity Program Execution Aligned with NIST CSF & NICE Why It Matters: * Organizations struggle to maintain end-to-end cybersecurity program consistency while adapting to evolving threats and compliance requirements. * Fragmented security practices create gaps in governance, risk management, and compliance (GRC).
Details
Features and programs
Financing for AWS Marketplace purchases
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Pricing
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Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt. SaaS | Premium Government SaaS Support | $2,500.00 |
Vendor refund policy
All AroraCyber products purchased through the AWS Marketplace are final and non-refundable. By completing your purchase, you acknowledge that no refunds will be provided. We appreciate your cooperation, as this policy allows us to maintain competitive pricing for our customers.
Legal
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
AWS infrastructure support
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