Overview
Feedae is an innovative AI-driven solution that revolutionizes call center operations by combining artificial intelligence with business expertise. The platform automatically analyzes, classifies, and optimizes all incoming and outgoing calls in real-time, eliminating the need for manual analysis and partial listening. Feedae integrates seamlessly with existing telephony systems, transcribes conversations, and enriches CRM data automatically. The solution helps businesses improve customer satisfaction, increase sales conversion rates by up to 15%, reduce pitch errors by 20%, and ensure regulatory compliance with 35% better script adherence. With operational deployment in just 48 hours and comprehensive customer success management, Feedae transforms call center performance across sales, customer service, marketing, and management teams.
Highlights
- AI Analysis & Quality Monitoring - Automatically analyzes 100% of calls with AI-powered quality monitoring that detects customer pain points, ensures compliance, and provides actionable insights to supervisors and quality managers.
- Sales Performance Optimization - Increases conversion rates by up to 15% and reduces pitch errors by 20% through automated analysis of sales conversations, ensuring script compliance and identifying what works best in commercial interactions.
- Seamless Integration & Fast Deployment - Connects directly to existing telephony systems with automatic CRM enrichment, operational in 48 hours with no installation fees, plus dedicated customer success management and training support.
Details
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Dimension | Description | Cost/unit |
---|---|---|
Price per Hour | Price per Hour analyzed | $4.00 |
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