Overview
Redington offers professional services to help businesses implement and operationalize AI-powered virtual assistants using Amazon Q and custom agents built on AWS Bedrock. These services are designed to accelerate the adoption of Generative AI in real-world business workflows—without the overhead of managing infrastructure or building models from scratch.
Whether you’re looking to improve customer experience, automate internal operations, or enhance developer productivity, Redington’s service-led approach ensures your AI agents are deployed securely, efficiently, and tailored to your specific needs.
By leveraging AWS services, including Bedrock, IAM, and Amazon Q, we provide scalable, secure, and fully managed implementations that integrate seamlessly with your existing data sources, tools, and role-based access models.
Industry-Focused Use Cases:
- Customer Support: Automate inquiries, ticket resolution, and feedback handling with intelligent chatbots.
- Retail & Ecommerce: Enable AI-driven product discovery, order management, and personalized shopping experiences.
- Human Resources: Streamline employee onboarding, recruitment, and internal HR support using AI agents.
- Software Development: Use GenAI to assist in code generation, documentation, and DevOps workflows.
What’s Included in Our Professional Services Offering:
- Showcase Amazon Q's capabilities through live demos and interactive workshops
- Establish role-based access control and integrate with internal and third-party data sources
- Customize the web chat interface to align with your branding, workflows, and business goals
- Infrastructure-level support and managed services to ensure scalability, performance, and compliance
Highlights
- Built on Redington AI Foundry with Responsible AI Practices: Ai Assistant solutions are powered by the Redington AI Foundry—a platform built to model real-world industry use cases with a focus on transparency, fairness, and ethical AI adoption AWS Advanced Consulting Partner & Value-Added Distributor: As the sole AWS Value-Added Distributor in the MEA region and an Advanced Consulting Partner, Redington delivers full-spectrum cloud and AI consulting to fast-track digital transformation.
- Award-Winning AI & Data Innovation: With initiatives like Red.AI and recognition as AWS Distributor Partner of the Year (EMEA) for three consecutive years, Redington brings proven leadership in generative AI and advanced analytics.
- Pan-Regional Reach with Multilingual Support: Active in 38 markets and serving over 15,000 customers, Redington offers localized deployment and support in English, Arabic, and more—ensuring smooth collaboration across borders.
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For more information and a complimentary consultation please visit us or write to us at Presalesteam.AWS@redingtongroup.com