Sold by: Bland
Deployed on AWS
Bland is the voice AI platform trusted with the world's highest-stakes phone calls. We're the only voice AI platform that's entirely self-hosted, providing the security, reliability, and predictability your hardest calls demand. Built for regulated industries, Bland handles inbound and outbound calls end-to-end, so you can scale customer support without risking a costly mistake.
Overview
Bland automates high-stakes phone calls for regulated companies. We're the only voice AI platform that is entirely self-hosted, allowing us to deliver the security, reliability, and predictability that the hardest calls require.
Create agents that handle every kind of conversation. Deploy them on phone, SMS, and web, and connect them to any system. See exactly why your agent made each decision, so you can diagnose and fix things fast. Make your agent better without risking your live calls, by testing every change safely.
Unlike platforms that stitch together third-party speech and language models, Bland owns every layer of the stack. That means no added latency from calls traveling between providers, no outside points of failure, and no exposure to unexpected model changes. Pricing is tied to Bland's own compute cost rather than third-party API fees.
Bland serves enterprises in healthcare, insurance, financial services, logistics, and the public sector, including one of the top three banks in the US. Average implementation time is five weeks. Contact Bland to discuss your use case, implementation requirements, and enterprise pricing.
Highlights
- Fully self-hosted. Bland runs its own STT, LLM, and TTS instead of relying on third-party providers. Calls route to the server closest to the caller, and the platform is load tested at 100,000+ concurrent calls.
- Built for regulated industries. Bland is FedRAMP, HIPAA, SOC 2 Type II, GDPR, and PCI DSS compliant. Call data never leaves Bland's infrastructure or trains outside models.
- White-glove support: Get a dedicated team of engineers building your models from the ground up. No technical experience needed on your end, just hand us your existing call flow.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise Platform - Placeholder; Contact Bland for Pricing | The $1 annual amount is a placeholder for listing setup and is not live or active commercial pricing for Bland services. Contact Bland before purchasing to receive a private offer with agreed platform fees, usage rates, and service scope. | $1.00 |
Dimension | Cost/unit |
|---|---|
Per Connected Minute Pricing Placeholder (Contact Bland for Enterprise Pricing) | $0.30 |
Dimensions summary
This listing carries two placeholder dimensions, not live commercial rates. The first sets up per-connected-minute billing, where you pay for the AI minutes your voice agents use. The second sets up an enterprise platform fee. Both show a placeholder amount only. You must contact Bland before purchasing to receive a private offer. That offer defines your actual platform fees, per-minute usage rates, and service scope, contracted to your call volume. The per-minute rate covers the AI processing in one number. Telephony is billed separately. Pricing scales with your usage and the concurrency your deployment requires.
Top-of-mind questions for buyers
The per-minute rate covers the AI processing in one number. This includes the language model, speech-to-text, and text-to-speech. There are no token charges and no model-provider pass-throughs. Telephony is billed separately. You can use your own carrier, and bring-your-own-telephony customers do not pay transfer fees.
Both dimensions bill independently. The enterprise platform fee is a set amount tied to your deployment and service scope. The per-connected-minute charge scales with how many AI minutes your voice agents use. Usage typically drives the variable portion, while the platform fee stays fixed. Contact Bland to set both.
Your per-minute charges rise with the number of AI minutes used. Concurrency is sized to your volume and set in your private offer. The enterprise agreement is contracted to your call volume, so higher usage means more connected minutes billed. Contact Bland to size concurrency and rates.
www.bland.ai+1
Helpful?
Vendor refund policy
No refunds are available.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For technical assistance, sign in to your Bland account and submit a request through the support form at https://app.bland.ai/dashboard/support . Product documentation and implementation guides are available at https://docs.bland.ai . Enterprise customers can also work with their assigned Forward Deployed Engineering team and dedicated customer Slack channel for implementation and ongoing support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
MaiAgent is an enterprise-grade AI agent platform that enables businesses to build, deploy, and manage intelligent chatbots across multiple channels. Powered by leading LLMs (including GPT-4 and Claude), MaiAgent helps teams automate customer support, internal Q&A, and business workflows 24/7, with no coding required.
Enhance your Enterprise knowledgebase with seamless integration and management. This platform ensures efficient data extraction and management from various sources using advanced data synchronization and vector database technologies. Deploy effortlessly with CloudFormation to create a robust data pipeline for optimized analytics.
Build and manage production-grade generative AI applications with an easy-to-use visual interface for any use case.
Noca.ai is an AI Agent platform that lets users build business apps, workflows or "AI Agents" using plain language prompts, no programming required. It offers natural-language UI & logic, integrations with CRM and ERP systems, workflow automation, and enterprise-grade security.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.