Sold by: Sapphire HealthÂ
The stability and reliability of your clinical IT systems are critical to ongoing operations at your health system. However, the specialized skill set required to maintain these systems are niche, difficult to find, and don't always translate to other business, clinical, and technical initiatives.
Overview
Sapphire Health offers a comprehensive suite of Epic Technical Infrastructure Managed Services on AWS, purpose-built for healthcare organizations looking to run Epic EHR workloads in a secure, scalable, and resilient cloud environment. Our solution spans the full lifecycle of Epic infrastructure—from architecture and implementation to ongoing operations, optimization, and compliance—ensuring clinical uptime, performance, and audit-readiness in accordance with industry standards. Sapphire’s managed services are designed to reduce operational complexity, optimize cloud economics, and elevate infrastructure reliability through automation, proactive monitoring, and healthcare-specific governance practices. Backed by deep Epic expertise and 24x7 healthcare support, our AWS-based managed services empower health systems to modernize their infrastructure while maintaining clinical continuity and regulatory alignment.
Highlights
- Dedicated and Comprehensives Team: Sapphire Health is not a staff augmentation company. When you contract with Sapphire, you are contracting with a comprehensive team of technical and functional experts across Epic, Cloud, and related technologies.
- Automation: We actively look for opportunities to automate and optimize the often-manual processes of Epic infrastructure management. For example, Sapphire Health leverages proprietary automation technology to expedite the Epic DR cutover process. We worked with one of our customers to set a long-standing record of fasted Epic DR cutover at 6 minutes and 9 seconds.
- Fixed Price, Committed Delivery: We work with you to identify the specific areas (or the entirety) of your Epic technical infrastructure you want covered. We then commit to a fixed price, identify performance metrics, and deliver on our commitments.
Details
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Delivery method
Deployed on AWS
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Pricing
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