Sold by: InfoceptsÂ
Infocepts Hypercare is a data and analytics support solution designed to ensure optimal performance of AWS cloud environments. With continuous monitoring, automated diagnostics, and rapid issue resolution, Hypercare helps organizations maintain high availability and reliability across their cloud-based data infrastructure. By minimizing downtime and enabling seamless scalability, it supports operational excellence and accelerates cloud adoption on AWS.
Overview
Infocepts Hypercare is an AI-powered data and analytics managed services solution designed to optimize performance, reduce costs, and enhance reliability across AWS cloud environments. Hypercare delivers 24×7 proactive support through intelligent automation, self-healing capabilities, and real-time monitoring—ensuring uninterrupted operations and faster issue resolution. With features like automated diagnostics, smart alerts, and quarterly expert assessments, Hypercare empowers organizations to maintain high service levels while minimizing manual effort and operational risk. Key Features & Benefits: AI-Enabled Self-Healing: Automatically detects and resolves up to 30% of critical issues, reducing downtime and manual troubleshooting. Smart Monitoring & Governance: Real-time dashboards provide visibility into system health, SLA adherence, and team performance. Cost Optimization: Achieve up to 30% lower support costs and eliminate year-over-year cost escalation through intelligent automation. Scalable & Secure: Seamlessly adopt new tools and scale operations without increasing headcount or compromising security. Hypercare integrates with key AWS services such as Amazon CloudWatch, AWS Lambda, Amazon S3, and Amazon Redshift to enable real-time monitoring, automated workflows, and secure data management. It is ideal for enterprises seeking to enhance their AWS-based data operations with intelligent, scalable, and cost-effective managed services.
Highlights
- AI-Powered Data and Analytics Managed Services - Hypercare delivers 24Ă—7 intelligent support with self-healing capabilities and automated diagnostics, ensuring high availability and performance across your AWS cloud environments
- Real-Time Monitoring & Cost Optimization - Gain full visibility into system health and SLA compliance while reducing support costs by up to 30% through automation and proactive issue resolution
- Seamless Scalability on AWS - Easily scale your data and analytics operations without increasing headcount, leveraging native integrations with AWS services like CloudWatch, Lambda, and Redshift.
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Infocepts is committed to providing exceptional support to ensure a smooth and successful cloud migration experience. When you work with us for your Cloud Migration, you can expect the following levels of support: •Customer Support: Our dedicated support team is available to assist with any issues or questions you may have during your cloud migration journey. We ensure that you receive timely and effective solutions to keep your operations running smoothly. • Dedicated Account Manager: Each client is assigned a dedicated account manager who will be your primary point of contact throughout the migration process. Your account manager will provide personalized support, coordinate with our technical teams, and ensure that your specific needs are met. • Comprehensive Documentation: Access detailed documentation, including user guides, best practices, and troubleshooting tips, to help you navigate the cloud migration process with ease. • Regular Updates and Maintenance: We provide regular updates and maintenance to ensure that your cloud environment remains secure, efficient, and up-to-date with the latest features and improvements. Please reach out to technology-partnership@infocepts.com for any queries or discussions.