Overview
Moterra's All-in-One Secure AI Suite for Insurance Operations and Claims Management is a comprehensive generative AI platform specifically designed for insurers, reinsurers, MGAs, insurtechs, brokers, and claims processors. The solution consolidates claims processing, policy intelligence, compliance automation, regulatory research, and data analysis into a single secure platform. Insurance teams can instantly search through policies, exclusions, and internal procedures with exact clause references, analyze claim details against policy terms using multimodal AI support for text and images, and generate consistent policyholder communications 70% faster. The platform enables intelligent claims processing by reviewing submitted documents, identifying missing information, surfacing relevant policy sections, and suggesting whether to pay, reject, or escalate claims while flagging potential fraud and ensuring compliance with policy contracts.
Built entirely on AWS infrastructure leveraging Amazon Bedrock for advanced language processing and claims analysis, the platform integrates seamlessly with existing insurance systems including policy administration platforms, SharePoint, and file servers. All data processing occurs within the customer's dedicated AWS environment, ensuring complete data sovereignty and compliance with GDPR, HIPAA, and Solvency II requirements. The architecture supports multimodal AI capabilities for analyzing both textual claims data and visual evidence, enabling automated damage assessment, repair cost estimation, and deductible recognition while maintaining role-based access control for sensitive policyholder information.
Implementation delivers immediate value with deployment completed in days rather than months, supported by ongoing consultation with AWS-certified GenAI specialists experienced in insurance operations. Insurance teams typically achieve dramatic efficiency gains, reducing coverage verification time from 30 minutes to 2 minutes per claim and enabling scalable claims processing without proportional staff increases. The platform's private-by-design architecture ensures sensitive policyholder data never leaves the customer's AWS environment and is never used for AI model training, providing the compliance assurance and audit trails required for regulatory examinations by EIOPA, FCA, PRA, NAIC, and state-level Departments of Insurance while supporting fair value guidance and solvency regulations.
Highlights
- Intelligent Claims Processing: Multimodal AI analyzes text, forms, and images against policy terms to identify missing information, suggest claim decisions, detect fraud, and estimate repair costs while maintaining complete data privacy in your AWS environment
- Instant Policy Intelligence: Transform 30-minute policy searches into 15-second results with exact clause references across coverage limits, exclusions, and deductibles, eliminating claims processing bottlenecks
- Regulatory Compliance Automation: Automated compliance checks for IDD, Solvency II, FCA fair value, and HIPAA frameworks with audit-ready documentation and paragraph-level source references for regulatory examinations
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Support Information Every Moterra AI Suite subscription includes 3 hours of monthly expert support from our AWS-certified GenAI specialists at no additional cost. Our support team provides comprehensive assistance including platform optimization, claims workflow development, integration guidance, and custom automation design tailored to your insurance operations. Included Support Services:
- Technical implementation and configuration for claims and policy systems
- Best practices guidance for compliance automation and regulatory reporting
- Custom prompt engineering for insurance-specific use cases
- Integration support for policy administration systems, SharePoint, and enterprise platforms
- Performance optimization and claims processing analytics review
Custom AI Solutions Development: Beyond platform support, Moterra specializes in developing custom AI solutions that transform your unique insurance processes into automated workflows. We help organizations identify high-impact AI opportunities and build tailored solutions for specialized claims handling, underwriting support, and regulatory compliance. Our custom development services deliver measurable ROI within weeks rather than months.
Our Qualifications: Moterra's support team consists of AWS-certified professionals with extensive experience in generative AI implementation and insurance technology. Our specialists hold certifications in AWS Solutions Architecture, Amazon Bedrock deployment, and AI/ML services, with deep domain expertise in insurance operations and regulatory compliance. We follow enterprise-grade security standards including ISO 27001 and ISO 42001 frameworks.
Contact Information: Email: support@moterra.ai Phone: +44 (0) 20 3026 1170 Response Time: 24 hours for technical issues, same-day for critical compliance matters