Sold by: tigerlab
Deployed on AWS
tiger Suite is a modular, API-first insurance platform for insurers, MGAs, brokers and embedded insurance providers. Deploy policy administration, underwriting, rating, claims, broker portals and AI automation individually or as a full core suite on AWS.
Overview
tiger Suite: modular core insurance platform
tiger Suite is a modular, API-first insurance platform built by tigerlab for insurers, MGAs, brokers, underwriting teams and embedded insurance providers. Rather than a monolithic core system replacement, tiger Suite is composed of independently deployable components, so carriers can modernise where the business case is strongest, such as a claims module, an agent portal or a rating engine, and extend into a full core platform over time, without a multi-year big-bang programme.
Platform components
Policy administration: multi-line, multi-currency policy lifecycle covering quote, issuance, endorsement, renewal and cancellation, with a single system of record across lines of business.
Underwriting workbench: consolidated case and referral management with risk data, documents, rating output and authority rules in one queue, supporting consistent and auditable decisions.
Rating engine: configurable rating, pricing and product definition, enabling business teams to launch products and change rates without code changes.
Claims management: digital first notification of loss, structured workflow, adjudication, reserving, approval authority control and settlement, with straight-through processing for low-complexity claims.
Billing and collections: premium schedules, instalments, receipting, reconciliation, and producer commission calculation and settlement.
Broker and agent portals: authenticated self-service for quoting, binding, endorsements, renewals, document access and production and commission visibility.
Embedded insurance: API-based distribution enabling ecosystem partners to be onboarded through reusable integrations rather than bespoke builds.
AI automation and analytics: document and data extraction, decision support across underwriting and claims, and operational and portfolio reporting.
Why tiger Suite
Low-code and no-code configuration moves product, rating and workflow change from engineering backlogs to business teams, shortening time-to-market for new products and regulatory change. The API-first architecture allows tiger Suite to run alongside existing core systems and integrate with policy, finance, payment, telematics and partner platforms, so modernisation is incremental and lower-risk. Workflow automation and straight-through processing reduce manual handling and cost per policy and per claim.
Built for the cloud
tiger Suite is cloud-native and deployed on AWS, using managed compute, database, storage, networking and security services to provide elastic capacity for renewal and campaign peaks, high availability, disaster recovery and predictable operating cost. tigerlab is an AWS Partner Network member and supports SaaS, dedicated-tenant and customer-account deployment models to meet data residency and regulatory requirements.
Compliance and security
tigerlab maintains SOC 2 Type II and ISO 27001, and tiger Suite supports GDPR and DORA obligations alongside local insurance regulatory reporting requirements.
Who it is for
Commercial and specialty insurers, MGAs and underwriting agencies, brokers, and embedded insurance providers, particularly those modernising legacy core systems incrementally, scaling partner and digital distribution, or launching new lines and products at speed.
Highlights
- Modular, API-first core insurance platform. Adopt policy administration, underwriting, rating, claims, billing or broker portals individually and extend to a full core suite over time, avoiding multi-year big-bang core replacement.
- Launch and reprice products without development cycles. Low-code configuration of products, rating and workflow moves change from engineering backlogs to business teams, cutting time-to-market for new products and regulatory change.
- Scale embedded insurance and digital distribution. API-first integration onboards ecosystem partners, brokers and agents through reusable interfaces instead of bespoke builds, and runs cloud-native on AWS with elastic capacity and high availability.
Details
Sold by
Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
tiger Suite Platform (Base Subscription) | Base tiger Suite subscription providing the core platform, tenant environment, configuration tooling, user and role management, API gateway, and standard reporting. Required with all module subscriptions. Annual term. Policy volume, environments and named users are agreed per contract. | $60,000.00 |
Policy Administration Module | Multi-line, multi-currency policy lifecycle management covering quotation, issuance, endorsement, mid-term adjustment, renewal and cancellation, with a single system of record across lines of business. Annual subscription. | $0.01 |
Underwriting Workbench Module | Consolidated underwriting case and referral management, presenting risk data, documents, prior history, rating output and authority rules in a single queue, with workload allocation and audit of underwriting decisions. Annual subscription. | $0.01 |
Vendor refund policy
tigerlab offers a 30 day satisfaction period on new annual subscriptions. If tiger Suite does not meet the agreed requirements, notify us within 30 days of contract start for a pro rata refund of unused fees. After this period, fees for the remaining term are non-refundable except where agreed in writing or required by law. To request a refund, contact support-desk@tigerlab.com with your AWS account ID and reason. We respond within 5 business days.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support, contact tigerlab at support-desk@tigerlab.com . Support is delivered by tigerlab's product and engineering teams from our offices in Malaysia and Switzerland, providing coverage across Asia-Pacific and EMEA business hours.
Subscriptions include business-hours support (Monday to Friday, standard local business hours) with the following initial response targets by severity:
- Critical, production impacted with no workaround: 4 business hours.
- High, major function impaired with a workaround available: 1 business day.
- Standard, general questions, minor issues and configuration requests: 2 business days.
Support covers platform troubleshooting, configuration assistance, integration guidance, managed operations and knowledge transfer across all tiger Suite modules, including policy administration, underwriting, rating, claims, billing and broker and agent portals.
Extended support with 24x7 coverage for critical production incidents and a named technical account manager is available for enterprise deployments. Planned maintenance and incident status are communicated through the support desk.
Implementation and onboarding: new deployments are supported by a dedicated tigerlab team through current-state assessment and requirements definition, AWS environment provisioning, product, rating and workflow configuration, in-force policy and data migration, integration with rating, document and partner systems, user acceptance testing, go-live and cutover, and ongoing managed operations with administrator training and knowledge transfer.
tigerlab's operational practices are backed by SOC 2 Type II and ISO 27001 certifications.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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