Sold by: Esri
Deployed on AWS
Mapping, location intelligence and analysis for everyone
4.4
Overview
Cloud-based Interactive Mapping and Analytics
ArcGIS Online is a complete mapping, visualization, and analysis solution. It enables you to connect people, locations, and data using interactive maps. Use smart, data-driven mapping styles and intuitive analysis tools to gain location intelligence. Share your insights with the world or specific groups. With ArcGIS Online, you can get up and running quickly to securely create, organize, and manage geographic information in one system. Use it on its own or expand your work using other Esri products across the ArcGIS system.
Who uses ArcGIS Online? Leading retailers, healthcare organizations, financial and education institutions, transportation, utilities, natural resources, local, state, and national governments are some of industries that rely heavily on ArcGIS Online. They use it to better understand their customers as well as the dynamics and individual make up of their communities. For sustainability initiatives, this can include gaining an immediate understanding of climate, development and environmental impacts on urban cities or rural areas. In response to the COVID pandemic, ArcGIS Online has played a key role in recovery planning, vaccine management, distribution, and re-opening strategies.
ArcGIS Online can be extended with advanced apps and add-on capabilities:
- ArcGIS Velocity is an add-on capability that can help you manage and analyze real-time IoT data feeds
- ArcGIS Image for ArcGIS Online is a user type extension that lets you host, analyze, and stream your imagery and raster collections
- ArcGIS Field Maps is an all-in-one app that uses data-driven maps to help mobile workers perform data collection and editing, find assets and information, and report their real-time locations
ArcGIS Online lets you:
- Create maps and apps with your data
- Better understand patterns and trends in your data
- Share maps with staff, key stakeholders, and citizens in a variety of ready-to-use apps
- Perform spatial analysis, collect data, and share your story
ArcGIS Online comes with Data! Ready-to-use datasets include demographics, behavioral and business data, environmental live feeds, places and movement data, high-quality imagery, and frequently updated basemaps.
It is easy to get started with a Creator User in ArcGIS Online. Creators can collaboratively build, publish and use a variety of powerful apps.
FOR US DISTRIBUTION ONLY. Contact Esri directly if you are a US government, non-profit, or other customer with special pricing considerations. Outside of the United States, please contact your local Esri office for availability and pricing information.
Highlights
- Build interactive web maps with ArcGIS Online, Esri's web-based mapping software.
- Gain new perspectives as you interact with data, zoom, and search on the map.
- Work effectively across your organization by collaboratively building, using, and sharing maps.
Details
Sold by
Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Creator w/ Subscription | ArcGIS Online Creator user for read/write/publish access | $700.00 |
Viewer | ArcGIS Online Viewer user for read access. This is an add-on to the Creator Subscription. | $125.00 |
Mobile Worker | ArcGIS Online Mobile Worker user for mobile access. This is an add-on to the Creator Subscription. | $400.00 |
Contributor | ArcGIS Online Contributor user for read/write access. This is an add-on to the Creator Subscription. | $250.00 |
Add-on Credits | 1,000 credits for use in ArcGIS Online. Use within 24 months. | $120.00 |
Dimensions summary
Pricing centers on the Creator w/ Subscription license, which gives read, write, and publish access. This is your required starting point. Three add-on user types build on it for different roles: Viewer for read-only access, Contributor for read and write, and Mobile Worker for field access. You buy each by the unit, matching the number of users to their role. Add-on Credits are a separate, usage-based option sold in blocks of 1,000. You spend credits on cloud services like analysis and storage, and must use them within 24 months.
Top-of-mind questions for buyers
Each unit is one named user account tied to a role. Creator gives read, write, and publish access. Viewer allows read-only viewing of maps and dashboards. Contributor adds simple editing on top of viewing. Mobile Worker adds field apps for assignments, data updates, and navigation. You count one unit per person.
Creator w/ Subscription is the required starting point that establishes your organization. Viewer, Contributor, and Mobile Worker are add-ons layered onto that Creator subscription. You cannot buy them alone. First set your Creator count, then add each role by the unit to match your users.
Credits bill separately from user licenses, sold in blocks of 1,000. User seats cover platform access; credits cover cloud services like analysis and storage. Both appear on the same account but meter independently. You must spend credits within 24 months. Unused credits after that window are not carried forward.
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Helpful?
Vendor refund policy
To request a refund within 30 days of your purchase, please contact marketplacehelp@esri.com and include the following: User's Name, Order Date, Order Reference ID Number, Product/Line item(s) you wish to return, and your contact information in the event an Esri representative needs to speak with you.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
*If you already have an active ArcGIS Online subscription, Esri can assign new user licenses to the existing subscription of your choice. Esri Technical Support:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Karthick K.
ArcGIS Online: Simplifying GIS Data Sharing and Visualization
Reviewed on Apr 15, 2026
Review provided by G2
What do you like best about the product?
Easy data sharing and collaboration – It allows teams to access and work on the same data from anywhere.
Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.
Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.
Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.
App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.
Cloud-based management – No need for infrastructure setup; everything is hosted and managed online.
Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.
Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.
Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.
App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.
Cloud-based management – No need for infrastructure setup; everything is hosted and managed online.
What do you dislike about the product?
Credit consumption model – Managing and optimizing credits (for storage, analysis, and geocoding) can be challenging and sometimes costly for large projects.
What problems is the product solving and how is that benefiting you?
Simplifies web map and application creation, helping quickly deliver interactive GIS solutions to stakeholders.
Provides anywhere access, ensuring data can be used from office, field, or remote locations.
Integrates seamlessly with tools like Survey123, ArcGIS Pro, and Dashboards for a complete workflow.
Provides anywhere access, ensuring data can be used from office, field, or remote locations.
Integrates seamlessly with tools like Survey123, ArcGIS Pro, and Dashboards for a complete workflow.
Individual & Family Services
ArcGIS On-the-Go Access Without the Desktop Download
Reviewed on Mar 14, 2026
Review provided by G2
What do you like best about the product?
I like that I don't have to download the desktop version to use ArcGIS on the move.
What do you dislike about the product?
Sometimes some layers might be disabled, deleted, or removed, and it won't let me keep the version I used before to then recreate.
What problems is the product solving and how is that benefiting you?
As a non-profit, it helps us visualize the impact of services provided in the region.
Hospital & Health Care
Highly Recommend
Reviewed on Jul 29, 2025
Review provided by G2
What do you like best about the product?
It's seamless user interface and accurate maps
What do you dislike about the product?
It is a bit hard to learn,especially for the first timers.
What problems is the product solving and how is that benefiting you?
I use ArcGis for generating spatial maps for epidemiological mapping.
Satya Prakash D.
Arcgis online is phenomenal.
Reviewed on Oct 16, 2024
Review provided by G2
What do you like best about the product?
I like the UI , the features and the ease of implementation with our tasks.
What do you dislike about the product?
Nothing as such yet the customer support gets delayed sometimes.
What problems is the product solving and how is that benefiting you?
All my GIS problems are getting solved by Arcgis online alongwith the complex datasets.
Jon Z.
Learning Curve BUT worth it
Reviewed on Aug 20, 2024
Review provided by G2
What do you like best about the product?
Provides a single location for for data. I recommend using an experience tech to satrt the process. They can provide a great resource for future issues. ESRI is a great customer resource too! I found the integration to be faily straight forward with some help from experienced staff. We use the data every day!
What do you dislike about the product?
It is a steep learning curve without help!
What problems is the product solving and how is that benefiting you?
Locations of ec=xterior utilities for planning of events/future buildings. Intenrnal GIS is a great tool for planning office and classroom assignments. In addtion we use it to plan internal events to insure that space requiremnts are mett