Overview

Product video
One platform. All your customer data. AI-native from the ground up. Most organizations already own a powerful stack: CRM, ERP, e-commerce, marketing automation, ad platforms, contact center, data warehouse. The problem is that the data they generate stays siloed with the individual platforms. Omnichannel attribution is impossible, predictive intelligence lives in slide decks, and data-driven insights never become actionable. FLYDE is the AI-native Customer Data Platform (CDP) that fixes that. We unify customer signals across every channel you use, apply native machine learning models trained on your data, and put the result at the fingertips of your teams through dashboards, APIs and native activations into your existing tools. And with FLYDE AI copilot, Brain, you can ask your business questions in natural language and Brain will provide actionable insights based on the complete, integrated context of your business. FLYDE is a flexible platform that adapts to your data sources, your business model, your team structure and your specific use cases, whether you are a retailer, financial services company, sports club, non-profit, B2B SaaS, automotive group, energy provider or a healthcare network.
What FLYDE does Unified customer data. With FLYDE, you connect your business data from your digital advertising platforms, CRM campaigns, sales and loyalty programs, into a single customer record. Identity resolution gives you a complete profile for every customer, prospect and anonymous visitor, updated in real time. Conversational AI on your data. Ask FLYDE Brain your business questions in natural language and get an answer in seconds, grounded in the specific context of your business. FLYDE Brain queries your customer data across the platform and returns numbers, charts and segments. Native predictive intelligence. Our native models include probability of churn, Customer Lifetime Value, probability of lead conversion, next-best product recommendation, and probability of a repeat purchase or cross-sell. These models are trained on your data, continuously retrained, and built into every customer record. Custom models are also available on request. Omnichannel attribution. Multi-touch attribution, data-driven models and incrementality testing show you which channels, campaigns and content generate revenue. Segmentation and activation. Build behavioral, predictive, transactional or contextual segments without SQL and activate them directly into the tools your team already uses: CRM, marketing automation, ad platforms, contact center, e-commerce, and custom APIs. **Analytics and market intelligence. ** Identify key trends for your business with FLYDE dashboards, cohort analysis, customer journey visualization and market trends tools, designed for business users and analysts alike.
Results our customers achieve +43% marketing ROI and ROAS uplift after activating attribution and predictive segments. +20% Customer Lifetime Value growth driven by churn prevention, next-best-action and repeat-purchase scoring.
70% reduction in time spent producing reports and answering ad-hoc questions, thanks to FLYDE Brain.
Days, not months, from contract to first activated use case. No data migration, no rip-and-replace.
Deployed on AWS. GDPR (Europe) and LFPDPPP-native (Mexico) architecture. Customer data is never used to train third-party foundation models. AWS ISV Accelerate partner and AWS Qualified Software. Custom pricing via private offer. Contact hello@flyde.io or use the Request Private Offer option on this listing.
Highlights
- AI-native Customer Data Platform that connects to your existing CRM, ERP, e-commerce, ad platforms and data warehouse with no migration required, deployed on AWS with GDPR-native architecture.
- FLYDE Brain answers business questions in natural language, querying your customer data in seconds and returning numbers, charts and segments instantly, with no SQL required.
- Native predictive intelligence built into the platform: churn probability, Customer Lifetime Value, conversion likelihood, next-best recommendation and custom models trained on your data.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
FLYDE Lite (up to 50,000 prospects/clients) | CDP for Startups & Small Companies. | $3,000.00 |
FLYDE Enterprise (custom, private offer) | Full access to the platform. Only Private offers. | $40,000.00 |
Vendor refund policy
Please reach out to us to manage your case specifically at hello@flyde.io .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Every FLYDE customer is assigned a dedicated Customer Success Manager from day one. We work alongside your team during onboarding, on an ongoing basis, and conduct quarterly business reviews to track ROI against the use cases defined in your roadmap.
Pre-purchase questions Email: hello@flyde.io Book a 15-minute discovery call: flyde.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Comprehensive partner lifecycle management has provided 360° insight and reduced churn
What is our primary use case?
I use this solution for comprehensive management of the lifecycle of our partner individuals and companies. It is also used for analysis and monitoring of activity, return on acquisition and loyalty, audience segmentation, and churn prediction.
How has it helped my organization?
The solution provides a 360º vision, precise monitoring, reduced churn, and real impact measurement of communications.
What is most valuable?
The solution offers a unified profile of the collaborator, advanced segmentation, and scoring.
What needs improvement?
There is room for improvement in offering free AI.
For how long have I used the solution?
I have used this solution for 4 years.
Which solution did I use previously and why did I switch?
I did not use any previous solutions.
What's my experience with pricing, setup cost, and licensing?
The setup did not incur any costs.
Which other solutions did I evaluate?
I did not consider alternate solutions.
What other advice do I have?
Foreign Language: (Spanish)
Gestión del caso de uso: I use this solution for comprehensive management of the lifecycle of our partner individuals and companies. It is also used for analysis and monitoring of activity, return on acquisition and loyalty, audience segmentation, and churn prediction.
Mejoras a la organización: The solution provides a 360º vision, precise monitoring, reduced churn, and real impact measurement of communications.
Características valiosas: The solution offers a unified profile of the collaborator, advanced segmentation, and scoring.
Espacio para la mejora: There is room for improvement in offering free AI.
Uso de la solución: I have used this solution for 4 years.
Soluciones previas: I did not use any previous solutions.
Costo de configuración: The setup did not incur any costs.
Soluciones alternas: I did not consider alternate solutions.
La gestión integral del ciclo de vida de los socios ha proporcionado una visión de 360° y ha reducido la rotación
Platform has improved audience insights and supports data-driven marketing decisions
What is our primary use case?
In the realm of marketing, I focus on market analysis, audience building, campaign evaluation, and revenue growth strategies.
Regarding customer experience, I perform call evaluation and analyze new products.
In the digital sector, I focus on ad performance analysis, revenue, customer acquisition, costs, conversions, and newsletter analysis.
How has it helped my organization?
We have improved client management, cross-departmental coordination, new market expansion, audience segmentation, and client acquisition.
What is most valuable?
The valuable features include AI & Data, particularly the Brain AI System, ad performance analysis, and newsletter analytics.
What needs improvement?
There is room for improvement in CDP & Data Activation, particularly in identity resolution for a single customer view, real-time audience activation, and multi-touch attribution.
In Predictive Intelligence, I focus on predictive churn analysis and Customer Lifetime Value (CLV) forecasting.
In Communication & Strategy, I focus on communication analysis to build conversion funnels and automated journey orchestration.
For how long have I used the solution?
I have been using the solution for 1 year.
Which solution did I use previously and why did I switch?
This is our first CDP platform.
What's my experience with pricing, setup cost, and licensing?
You can build your own platform tailored to your needs.
For us, the price is very competitive and provides great value for everything it offers.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
This is an outstanding platform, highly effective, and provides excellent customer service.
Gained a unified view of user behavior and perform advanced segmentation with AI insights
What is our primary use case?
I use Flyde as a data hub for our main sources, including social media, CRM , and e-commerce, and leverage the insights gained from analyzing them.
How has it helped my organization?
It has helped us gain a comprehensive view of our users and their behaviors so that we can better understand them.
What is most valuable?
I can easily connect data sources, perform advanced segmentation and RFM analysis, and use the AI assistant to help us.
What needs improvement?
For how long have I used the solution?
I have been using it for 1 year.
What's my experience with pricing, setup cost, and licensing?
They always help me find the best price to suit my needs and operational capabilities.
What other advice do I have?
The Flyde team is always there to help you with the tool and come up with ideas.