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    Customer Insights Agent Suite

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    Sold by: Deloitte Consulting LLP 
    Deloitte has built a set of 4 AI agents as a part of its Customer Insights Agent Suite. These form a part of Agent Fleet - a fleet of agents built by Deloitte. The Customer Insights Agent Suite is designed to address specific needs within consumer survey analysis, support ticket and feedback analysis, online review engagement, and knowledge base article creation. These agents leverage advanced AI technologies to generate insights, analyze feedback, draft responses, and create FAQs, facilitating a more efficient and effective customer service experience. This can lead to improved customer satisfaction, reduced response times, and increased operational efficiency.

    Overview

    Deloitte has built a set of 4 AI agents as a part of its Customer Insights Agent Suite. These form a part of Agent Fleet - a fleet of agents built by Deloitte. The Customer Insights Agent Suite is designed to address specific needs within consumer survey analysis, support ticket and feedback analysis, online review engagement, and knowledge base article creation. These agents leverage advanced AI technologies to generate insights, analyze feedback, draft responses, and create FAQs, facilitating a more efficient and effective customer service experience. This can lead to improved customer satisfaction, reduced response times, and increased operational efficiency. This agent(s) will be deployed and configured using AWS Generative AI services by Deloitte.

    Highlights

    • Automates survey, ticket, and review analysis
    • Generates insights and drafts responses for customer interactions
    • Improves satisfaction and operational efficiency in customer service

    Details

    Sold by
    Deloitte Consulting LLP 
    Categories
    Data Analysis 
    Implementation 
    Generative AI 
    Delivery method
    Deployed on AWS

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