Sold by: DXC TechnologyÂ
An AI-powered analytics platform that offers pre-built, extensive, state-of-the-art solution to overcome the most common Analytics requirements of an insurance company.
Overview
In today's highly competitive insurance landscape, organizations are increasingly recognizing the strategic importance of developing a comprehensive 360-degree view of their customers. However, creating this 360-degree customer view poses significant technological and operational challenges for insurers. Integrating disparate data sources and building the required technical infrastructure can be prohibitively complex and costly, especially for smaller providers. As a result, many insurers struggle to achieve the holistic customer visibility needed to deliver personalized experiences, improve operations, and drive innovations.
In response to insurers' challenges, industry leader DXC has envisioned a solution providing data-driven insights and tailored recommendations to support digital transformations towards 360-degree customer view initiatives. DXC's Insurance Data Hub offers seamless integration with core insurance systems and a software-as-a-service solution that consolidates and analyzes customer data from various sources to provide AI-driven insights that can significantly impact the insurer's business.
Insurance Data Hub empowers insurance agents to elevate customer service, strengthen customer relationships, increase productivity, detect early detection of policy lapses, identify cross-sell/upsell opportunities and drive new revenue streams. Agents can position themselves as trusted advisors in an increasingly competitive market, while customers receive a personalized experience that addresses their specific insurance requirements.
DXC's Insurance Data Hub is powered by Amazon Bedrock, Amazon SageMaker, Amazon Q in QuickSight, Amazon Kinesis, Amazon Redshift, AWS Glue and Amazon S3.
Highlights
- Seamless access to the 360-degree customer information enabling agents to deliver a highly personalized service, with policy recommendations and coverage tailored to each customer’s unique needs.
- Integration with digital channels enhancing the customer experience
- Ability to create new products that better meet evolving customer demands, leveraging advanced analytics to identify unmet needs
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