Sold by: Safari Solutions
Safari Solutions will provide unlimited remote moves, adds, and changes for your cloud based phone system
Overview
Safari Solutions will provide both Tier 1 and Tier 2 support detailed below.
• Tier 1 support which includes: * Creating new extensions and voicemail boxes * Basic ‘how to’ support and troubleshooting for defective phones * Ticket closure and reporting
• Tier 2 support which includes: * Unlimited remote moves, adds, and changes. * System or station programming as requested. * Troubleshooting and remote diagnostics to Precision for Medicine users * Testing of individual extensions, call flows, and call coverages. * Support of desktop soft phones, mobile apps, and user porta * Coordination with the EPIC Insurance IT team when necessary * Modification of user features and voicemail boxes * Modification of call flows and any programming changes required for the system or end users. * New feature programming included. * Unlimited Auto Attendant programming adjustments * Unlimited recordings of Auto Attendant greetings * Priority response for moves, add, and changes.
Highlights
- Unlimited 24X7X365 remote UCaaS moves, adds, and changes
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
To reach the Safari Solutions Support Team 24X7X365, call 201-934-7400 Option 2 or email us at support@safari-solutions.com