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    SRE for the Business: Prioritize What Impacts the Customer, with AI

     Info
    We deliver AIOps and observability services that define and monitor SLOs/SLIs, automate incident management, and enhance service reliability through AI-driven analysis and ITSM integration. Highlights Service-level SLOs for latency, errors, and saturation. AI-driven analytics and automated incident playbooks. Seamless ITSM integration for incident and major incident workflows.

    Overview

    We define SLOs/SLIs that reflect real customer impact and implement burn-rate alerts within your observability platform. Using AI-assisted triage, causal analysis, and advanced analytics notebooks, we apply AIOps techniques with incidents synchronized to your ITSM solution for efficient incident management and governance.

    Highlights

    • Service-level SLOs (latency, errors, saturation)
    • Dynatrace notebooks/DQL and incident playbooks
    • ITSM integration for incident/major incident management

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    At Extreme Digital Solutions, we are committed to providing support to our clients at every stage of their project. Our dedicated team of experts is available to answer any questions, provide guidance, and offer ongoing technical support during and after implementation. We value long-term relationships with our clients and are ready to assist them in resolving any challenges or issues that may arise. Our goal is to ensure customer satisfaction by delivering prompt, professional, and personalized support to ensure the ongoing success of their cloud operations. comercial@extremedigital.com.br 

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