Sold by: BizCloud Experts
BizCloud MSP – Enterprise Plan is a comprehensive managed services offering for organizations with large-scale AWS environments. Designed to support mission-critical workloads, the plan includes 24/7 support with industry-leading response times, quarterly governance reviews, advanced security and cost management, and robust automation capabilities.
Overview
BizCloud MSP – Enterprise Plan
Enterprise-Grade Managed Services and Cloud Governance
The Enterprise Plan by BizCloud Experts is built for organizations operating at scale on AWS. It combines proactive cost and security management with advanced automation, governance, and disaster recovery capabilities to ensure business continuity and optimized operations.
With 24/7 access to Cloud Support Engineers, strict response SLAs (including business-critical response in under 30 minutes), and quarterly reviews, this plan provides deep operational assurance. Customers also gain enhanced AWS discounts, multiple free training licenses, and quarterly strategic sessions to align cloud usage with AWS best practices.
Beyond support, the Enterprise Plan delivers hands-on managed services such as infrastructure deployment, CI/CD setup, automated backups and disaster recovery, SSO management, and ongoing cloud security management. Technical Account Managers and FinOps tooling further enhance financial visibility and operational efficiency, ensuring enterprise-grade readiness.
Key Features
- Pricing: Minimum spend of $7,500 OR 7% of monthly AWS charges
- AWS Training / Skill Builder: 2 free Skill Builder subscriptions + 30% discount on next 5 licenses
- Enhanced Technical Support: 24/7 phone, web, and chat access to Cloud Support Engineer
- Case Severity / Response Times: - General guidance: < 24 hours - System impaired: < 12 hours - Production system impaired: < 4 hours - Production system down: < 1 hour - Business-critical system down: < 30 minutes
- Cost Recommendations: Monthly cost optimization recommendations
- Security Recommendations: Monthly security optimization recommendations
- Disaster Recovery Reviews: Quarterly disaster recovery review and recommendations
- Well-Architected Reviews: Quarterly
- AI Roadmap Strategy Session with AI Leader: Quarterly
- Technical Account Management: A pool of Technical Account Managers to provide proactive guidance and coordinate access to AWS programs and experts
- Access to FinOps Tool: Access to BizCloud FinOps tool to track spending and identify cost-saving opportunities
- On-Demand Non-AWS Support: Billed at hourly rate (Offshore $35/hour, Onshore $125/hour)
Highlights
- Enterprise-Grade Pricing & Discounts – Flexible pricing model (flat minimum or % of AWS charges) with 3% AWS service discount and free training licenses.
- 24/7 Enterprise-Class Support – Strict response SLAs, including <30 minutes for business-critical workloads.
- Comprehensive Managed Services – Covers infrastructure deployment, CI/CD setup, cloud governance, SSO provisioning, and more.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Support
Vendor support
Experts from BizCloud Experts are here to guide you through every phase—from your initial consultation to assessment delivery. We combine deep AWS expertise with a structured approach to help you get the most out of your cloud environment—when and where you need it.
For support inquiries, contact us via:
Email: support@bizcloudexperts.com Phone: (214) 206-8976 Contact Us.