Sold by: SisenseÂ
Sisense Elite Services helps AWS customers accelerate value, boost reliability, and optimize cost with a dedicated TAM and expert support.
Overview
Sisense Elite Services is a premium, white-glove program for organizations running analytics on AWS. You’re matched with a designated, named Technical Account Manager (TAM) who learns your business, orchestrates a proactive technical cadence, and mobilizes field experts to accelerate time-to-value, harden reliability, and optimize cost performance. From right-sizing environments and de-risking upgrades to tuning data models and embedded experiences, Elite Services acts as an extension of your team - keeping your Sisense on AWS deployment secure, scalable, and continuously improving/
Highlights
- Designated Technical Account Manager (TAM). Your single threaded owner who runs regular technical cadence calls, keeps a detailed technical file, and provides ad-hoc consultations. The TAM performs offline investigations, surfaces actionable recommendations, identifies training needs and coordinates working sessions, shares feature updates with product guidance, and helps plan/coordinate updates to keep environments current and stable.
- Field Engineering Subject Matter Experts. On demand specialists back your TAM: Solution Architects handle installations, upgrades, configuration, load testing, and AWS environment sizing; Solution Consultants advise on data modeling (many-to-many, slowness, dimensional best practices), SQL optimization, and dashboard/widget design and formulas; Software Engineers guide embedded code, API automation, and UI/UX extensions (widget and dashboard scripts).
- Outcomes on AWS. Faster time-to-value with proactive guidance, reduced risk during upgrades and architectural changes, and optimized performance and cost at scale—so your Sisense deployment on AWS stays resilient, efficient, and aligned to business outcomes.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Resources
Vendor resources
Support
Vendor support
Customer Success Manager: Each client is assigned a main focal point to business planning, training and other related questions. Support: Questions or assistance required after onboarding are submitted through our central ticketing systems. Online Training is available on-demand. Sisense Community: Managed forums provide clients a community to pose a question
Software associated with this service
Sisense Fusion Analytics Platform
By Sisense
Build AI-driven data products that deliver insights to outperform competitors