Sold by: Continuous Technologies
Professional services tailored to each business, enabling automated and optimized customer interactions to enhance efficiency and engagement.
Overview
With more than 35 years of experience in the customer contact industry, we specialize in delivering cutting-edge IT solutions aimed at revolutionizing customer engagement. Our professional services span from initial assessment and seamless implementation to ongoing maintenance, all customized to align with the unique operational workflows and specific needs of each business.
Highlights
- AI Powered Innovation
- Commitment to Security
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Vendor support
Software associated with this service
Genesys
By Genesys
Genesys Cloud is a leading AI-Powered Experience Orchestration platform that delivers omnichannel customer experiences. Featuring virtual agents, sentiment analysis, and customer journey analytics, our solution empowers organizations to optimize their contact center and enhance unified communications across all channels.