Sold by: Eshnav Information SystemsÂ
Eshnav provides expert Incident Response Services to swiftly contain, investigate, and recover from cybersecurity incidents. Our certified responders leverage deep forensics, playbook execution, and communication coordination to minimize impact and restore operations. With over 25 years in IT infrastructure and security, we blend technical excellence and pragmatic workflows to help organizations resume secure operations while preparing for future resilience.
Overview
Eshnav’s Incident Response Services combine rapid-action expertise, rigorous forensic analysis, and strategic guidance to help organizations detect, contain, and recover from cyber incidents. From initial triage to root cause analysis, malicious artifact removal, and post-incident hardening, our team ensures a fast and thorough resolution backed by structured reporting and lessons learned.
We support a wide range of incident types, including ransomware, data breaches, insider threats, and advanced persistent threats (APTs). Our methodology includes containment, eradication, recovery, and post-incident review—aligned with industry standards such as NIST and ISO 27001.
Highlights
- Emergency Triage & Containment 24/7 incident hotline Threat isolation, malware removal, and forensic imaging Root Cause & Forensic Investigation Endpoint, network, and log forensics Chain-of-custody evidence handling
- Eradication & Recovery Support Malware removal, credential resets, system cleanup Restoration guidance and verification Remediation & Hardening Patch management, security controls, and configuration review Policy updates, segmentation, and MFA enhancements
- Post-Incident Reporting & Tabletop Executive and technical incident reports Lessons learned workshop and playbook development Retainer-Based IR Readiness Customized IR plans, runbooks, and internal training Proactive threat hunting and simulation exercises
Details
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Delivery method
Deployed on AWS
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Pricing
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Support
Vendor support
Channels: Email, phone, secure portal. Availability: Sunday–Thursday 9:00–18:00 (IL); 24/7 on-call escalation available. SLAs: Critical: 2 hrs High: 4 hrs Standard: 1 business day Includes: Monthly intel summary, quarterly reviews, policy tuning. Add-ons: Incident triage packs, threat hunting, dark web deep dives. Website: <www.eshnavsw.com > Email: operations@eshnavsw.com Phone: +97236121215 Coverage Hours: Standard support is available Sunday–Thursday, 9:00–18:00 (Israel Time); extended SLAs available upon request Response Times: High priority: within 4 business hours Normal/Low: within 1 business day Support Tiers: Basic (included), Advanced and Premium (optional) Optional Add-ons: 24/7 support, on-call incident response, dedicated account manager.
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