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    ARIES Private Property Impound (PPI) [GovCloud]

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    Sold by: Autura 
    Deployed on AWS
    ARIES Private Property Impound (PPI) enables agencies to track and manage private property tows and repossessions in real-time, streamlining compliance and communication between agencies, property owners, and towing companies.

    Overview

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    ARIES Private Property Impound (PPI) digitizes private property tow reporting, eliminating administrative phone calls. Tow operators submit real-time notifications via mobile app, freeing critical phone lines for emergency services. Citizens locate towed vehicles instantly through online lookup, reducing dispatch center inquiries. Agencies gain centralized oversight with automated compliance checks, stolen vehicle cross-referencing, and comprehensive audit trails. The platform connects agencies, towing companies, property owners, and citizens in a unified ecosystem, streamlining operations and improving constituent service.

    Highlights

    • Free Up Phone Lines: Tow operators report digitally and citizens search online, dramatically reducing inbound calls to dispatch from both tow notifications and vehicle inquiries.
    • Serve the Community: Enable citizens to locate towed vehicles instantly and recover them faster, while removing illegally parked vehicles that block access, create safety hazards, and limit parking for residents, customers, and tenants.
    • Streamline Compliance: Maintain real-time oversight of all private property towing activity with automated reporting, stolen vehicle checks, and complete audit trails.

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    Deployed on AWS
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    Software as a Service (SaaS)

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    Support

    Vendor support

    Autura provides 24/7/365 customer support including:

    Administrative Support: User management (addition/removal, permissions, password resets), driver management (addition/removal, device management), documentation management (insurance, permits, expiration notifications), and account actions such as suspensions.

    Technical Support: Mobile app troubleshooting, ARIES platform troubleshooting and training (all modules), adoption assistance to ensure proper software utilization, and step-by-step walkthroughs.

    Contact our support team at (877) 787-5006 or partnersupport@autura.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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