Gen AI for Customer Service

Our Artificial Intelligence powered Smart Assistant changes the manner in which companies interact with their documents by focusing on security, efficiency, and ease of access to information. It has been made to ensure ease of use when working with information stored, thereby to be capable of accessing insights from different documents without affecting security-focused role-based access controls. With this capability, users are capable of accessing only information to which they are entitled, thereby improving security and compliance.

By employing powerful embedding models, our solution provides a better semantic search feature, demonstrating an evident comprehension of query intent to provide contextually accurate results. By employing databases such as ChromaDB, it effectively manages huge volumes of data, thereby making it possible for rapid and accurate retrieval.

Leveraging a scalable serverless infrastructure, the assistant is structured to evolve based on business needs without compromising on reliability. Additionally, the feature of customization allows businesses to personalize the solution, meeting their needs, and hence making it a stable and versatile solution for enhancing document management and query response systems.