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    Level 3 support - Palo Alto Networks

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    Level 3 bilingual support (Portuguese and English) for Palo Alto Networkds solution handled by a high level team of Analysis.

    Overview

    Direct access to product experts (level-3 engineers): Interact with a support engineerwho can quickly understand your unique challenges and can bring them to resolution as quickly as possible. Level 3 bilingual (Portuguese BR and English) tailored support for Palo Alto products handled by a high level expert team, including 24/7 technical incident support plus case support and management Case management: Submit, update, check status, and manage support cases on all of your supported Palo Alto products.

    Highlights

    • Direct access to dedicated Product Experts team for Level 3 support - 24/7 incident support - Standard Support (8/5) - Failure Analysis, upon request - Biligual support (English and Portuguese BR).

    Details

    Delivery method

    Deployed on AWS

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    Custom pricing options

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    Vendor support

    For more info about this offer please contact contato@somosagility.com.br .

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