Sold by: LigoÂ
Deployed on AWS
Ligo uses cutting-edge technology to develop intelligent IVRs and other service solutions to optimize operational processes and improve the customer experience.
Overview
With Ligo, voice service can be much more interactive and efficient. Through the Ligo IVR Module, companies have complete freedom to create their own IVRs with Generative Artificial Intelligence quickly and easily.
The solution offers an intuitive interface and includes various features to make telephone conversations more dynamic and contextualized. Among them: neural TTS, natural speech vocalization, advanced functions for data manipulation and personalized reports. Which makes all the difference in communication! The platform also allows integration with other tools, such as chatbot, CRM, digital journey builder and much more. Everything to optimize the flow of interactions.
Visit our website and learn how to transform relationships with your customers, using the most modern technology: https://ligo.cloud/plataforma/ivr/Â
Highlights
- With Ligo IVR, it is possible to build Cognitive IVRs, without programming a line of code.
- The resources made available provide more security and allow companies to comply with legislation, such as LGPD and the Customer Service policies and regulations.
- It is the ideal solution to maximize the performance of your service operation and contact center, without having to hire more people.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Processing minutes | Amount of time callers spend interacting with the IVR | $0.007273 |
Number of externally apis calls | Count of requests made to external APIs (batch of 100) | $0.0182 |
Number of times our data API was called | Count of requests made to the IVR data (report) API (batch of 100) | $0.0182 |
Number of characters used with TTS | Number of characters used with Text-to-Speech (TTS) service (batch of 100) | $0.0036 |
Amount in seconds used with STT | Amount in seconds used with Speech-to-Text (STT) service | $0.001818 |
Adicional service units | Usage units of additional services | $1.00 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
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