Overview
BizCloud MSP – Advanced Plan
Enhanced AWS Governance and 24/7 Support.
The Advanced Plan by BizCloud Experts is designed for organizations that need more than foundational support. It introduces proactive governance, always-available technical support, and semi-annual reviews to ensure continuous alignment with AWS best practices.
Customers benefit from monthly cost and security recommendations, semi-annual Well-Architected. Additionally, the Advanced Plan includes enhanced discounts on AWS services and Skill Builder licenses, supporting both financial efficiency and team enablement.
Whether you are scaling workloads, running production environments, or seeking stronger operational resilience, the Advanced Plan provides robust managed services to help you succeed on AWS.
Key Features
- Pricing: Minimum spend of $100.00 OR 5% of monthly AWS charges.
- AWS Training / Skill Builder: 1 free Skill Builder subscription + 30% discount on next 5 licenses.
- Enhanced Technical Support: 24/7 phone, web, and chat access to Cloud Support Engineers
- Case Severity / Response Times: - General guidance: < 24 hours - System impaired: < 12 hours - Production system impaired: < 4 hours - Production system down: < 1 hour
- Cost Recommendations: Monthly cost optimization recommendations
- Security Recommendations: Monthly security optimization recommendations
- Disaster Recovery Reviews: Once every 6 months
- Well-Architected Reviews: Once every 6 months
- On-Demand Non-AWS Support: Billed at hourly rate
Highlights
- 24/7 Support Coverage – Always-on access to Cloud Support Engineers with strict response SLAs
- Flexible Pricing Model – Choose between a flat minimum spend or a percentage of AWS usage
- Proactive Optimization – Monthly cost and security recommendations to improve efficiency and resilience
Details
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Pricing
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Experts from BizCloud Experts are here to guide you through every phase—from your initial consultation to assessment delivery. We combine deep AWS expertise with a structured approach to help you get the most out of your cloud environment—when and where you need it.
For support inquiries, contact us via:
Email: support@bizcloudexperts.com Phone: (214) 206-8976 Contact Us.