Sold by: Cloudscaler
A 24/7 premium managed service for organisations running critical workloads on AWS. Cloudscaler ’s Premier tier delivers advanced security, bespoke engineering, and always-on support — led by UK-based experts and tailored to regulated environments.
Overview
Cloudscaler’s Premier Managed Service is our most comprehensive support offering — designed for organisations that demand continuous availability, airtight compliance, and expert hands-on help. Available 24x7x365, the Premier tier builds on our Essential and Advanced services with an elevated response posture, deeper security monitoring, and tailored platform engineering.
With a 15-minute P1 response SLA, proactive security and compliance reporting, and access to a Technical Account Manager, we help you run secure, compliant AWS workloads at scale. You’ll benefit from a hardened AWS Service Catalogue, bespoke automation items, quarterly WAF reviews, and up to 16 hours per month of on-demand engineering changes — all delivered by UK-based platform specialists.
Highlights
- Always-on platform assurance — 24/7 support with 15-minute P1 response and deep engineering expertise.
- Tailored security and compliance — Advanced monitoring, custom Service Catalogue items, and quarterly WAF reviews.
- Strategic platform partnership — Includes a named Technical Account Manager and on-demand change support.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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