Sold by: Level3AI
Deployed on AWS
AWS Free Tier
Level3AI delivers human-level AI agents to automate global support and sales. Scale efficiently across 95+ languages with localized, multi-modal Conversational AI that guarantees results.
Overview
Level3AI is a next-generation Conversational AI platform built to deliver human-level performance for global enterprises. Supported by Lightspeed Venture Partners, we enable organizations to scale their support and sales operations across 16+ countries including the USA, UK, Germany, and APAC without compromising on service quality.
Our AI agents are not mere chatbots; they are sophisticated digital workers trained on your specific SOPs and brand voice to handle complex, end-to-end customer journeys. Our platform is multi-modal by design, providing seamless interactions via voice, chat, and images. With native support for 95+ languages and deep cultural localization, Level3AI ensures your brand remains resonant and compliant in every market. We integrate effortlessly with your existing tech stack, from modern CRMs like Zendesk to legacy architectures, providing a flexible solution that evolves with your business needs.
Enterprises using Level3AI typically achieve a 150% boost in efficiency and an 80% ticket resolution rate while maintaining CSAT scores above 95%. We stand by our technology with a unique performance-linked money-back guarantee, ensuring you realize measurable business value in less than 90 days.
Highlights
- High-Fidelity Performance & Strategic Alignment Deploy AI agents designed to execute complex SOPs with precision, mirroring the quality of human interactions. We focus on delivering measurable business outcomes, ensuring that our AI implementation aligns closely with your specific performance metrics and operational goals.
- Global Scalability with 95+ Languages & Localization Expand your reach across 16+ countries including North America, Europe, and APAC. Our AI natively supports 95+ languages and is engineered with cultural and compliance sensitivity, allowing you to provide high-quality, localized 24/7 support globally.
- Multi-modal Integration for Support and Sales Seamlessly automate customer interactions across voice, chat, and image channels. Level3AI fits any architecture, integrating with both modern and legacy systems to act as a force multiplier for your sales outreach and customer service teams.
Details
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Deployed on AWS
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Vendor refund policy
As this is a free product, no charges apply and no refunds are necessary. For our paid plans, refund requests must be submitted within 30 days of the billing date. To request a refund, contact us at tech-support@lv3.ai with your AWS Account ID and reason for the request. Refunds are evaluated on a case-by-case basis. We are committed to customer satisfaction.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Level3AI provides comprehensive, enterprise-grade support to ensure your AI agents operate at peak performance across all global markets. Contact Information: Email Support: tech-support@lv3.ai Official Website: https://www.level3.ai/ Support Portal: https://trust.level3.ai/ Support Coverage & Tiers: 24/7 Technical Monitoring: Our infrastructure is monitored around the clock to ensure maximum uptime and reliability for your conversational AI workflows. Standard Support: Available Monday through Friday for all customers, covering general inquiries, configuration assistance, and technical troubleshooting. Dedicated Success Management: For enterprise clients, we provide dedicated account managers and implementation specialists to guide you through the initial 2-10 week "Build" phase and ongoing optimization. Multi-language Support: Technical assistance is available in English and major regional languages to support our global client base. Commitment: We are dedicated to your success. Our team typically responds to high-priority technical inquiries within 4-8 business hours. For any deployment or integration queries, our documentation and expert team are ready to assist.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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