Sold by: PayIt, LLC
Deployed on AWS
PayIt is the leading digital payments and resident engagement platform for state and local government organizations across North America. Our SOC 2-certified, AWS government cloud-based solution helps agencies collect revenue faster, operate more efficiently, and improve the resident experience. Contact PayIt to customize the package of products needed for your specific use case.
Overview
PayIt is the leading digital payments and resident engagement platform for state and local government organizations across North America. Our SOC 2-certified, AWS government cloud-based solution helps agencies collect revenue faster, operate more efficiently, and improve the resident experience. With an intuitive, all-in-one platform, PayIt increases digital adoption, simplifies financial management, and provides real-time visibility into revenue collection. Seamless integrations with tax, utilities, courts, DMV, and other agency systems ensure easy implementation and improved operational efficiency, all with no upfront costs.
Government agencies choose PayIt because its solution (1) Increases digital adoption: A resident-friendly interface makes transactions simple, leading to higher participation and reduced delinquency; (2) Simplifies reconciliation: Automated reporting, real-time insights, and a centralized transaction hub replace time-consuming manual processes; (3) Easily integrates with existing agency systems, adapting to the agency business rules and financial workflows. (4) Drives long-term success: PayIt partners with agencies to maximize adoption, engagement, and operational impact, without costly change orders.
Highlights
- Proven Results With No Upfront Costs And Higher Digital Adoption: Agencies report significant revenue growth and resident savings and only pay when transactions start flowing. The intuitive resident experience increases online transactions and reduces delinquent payments, freeing up agency resources for other business priorities.
- Secure and Trusted Solution with Easy Integration to Existing Systems: Hosted in AWS government cloud, this solution seamlessly integrates with existing tax, utilities, courts, and DMV systems. It is SOC 2-certified with 100% client renewal.
- Unified Transaction Hub: Agencies receive real-time insights, automated reconciliation, and integration into agency financial systems.
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Pricing
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Dimension | Description | Cost/12 months |
|---|---|---|
Professional/Business Licensing | Payment for a license or certification issued by a government agency. Price is per transaction in addition to ACH or credit/debit processing fee. | $7.50 |
DMV & Driver License | DMV & Driver License Services: Payment for various DMV and driver licenses services, vehicle registration services, etc. Price is per transaction in addition to ACH or credit/debit processing fee. | $3.50 |
Records Order | Records Order: Payment for a record from a government agency. Price is per transaction in addition to ACH or credit/debit processing fee. | $10.00 |
Tax Services | Tax Services: Payment of various agency tax types. Price is per transaction in addition to ACH or credit/debit processing fee. | $3.50 |
Utility Account Services | Utility Account Services: Payment of city or county utilities such as water, solid waste, or electricity. Price is per transaction in addition to ACH or credit/debit processing fee. | $3.50 |
Court Fees and Citations: | Court Fees and Citations: Payment for various court fees and citations issued by a government agency. Price is per transaction in addition to ACH or credit/debit processing fee. | $5.00 |
ACH | Payment Platform: ACH Processing Fee; Price is per transaction. | $1.50 |
Payment Platform: Credit and Debit | Payment Platform: Credit and Debit Processing Fee (2.5% list price percentage rate is applied to the transaction dollar amount to determine the fee per transaction) | $2.50 |
Dimensions summary
You pay per transaction, with two fee layers that combine on each payment. First, you choose a service category that matches the transaction type: Professional/Business Licensing, DMV & Driver License, Records Order, Tax Services, Utility Account Services, or Court Fees and Citations. Each category carries its own per-transaction charge. Second, a processing fee applies on top: ACH is a flat per-transaction fee, while Credit and Debit uses a 2.5% rate applied to the payment dollar amount. Your total per payment equals the service charge plus the applicable processing fee.
Top-of-mind questions for buyers
The Credit and Debit fee is 2.5% of the payment dollar amount, so it scales with each transaction size. The ACH fee is a flat amount per transaction, regardless of payment size. ACH is a lower-cost option for larger transactions like property tax bills.
One transaction is a single resident payment for a specific government service, such as a vehicle registration, a records order, or a tax payment. Each payment triggers one service category charge plus one processing fee. If a resident pays multiple bills in one cart, each obligation counts separately.
Both fees apply to every payment. For card payments, the 2.5% Credit and Debit fee grows with payment size, so it often dominates on larger bills. The service category charge is a fixed per-transaction amount. For ACH payments, both fees are flat per transaction.
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Delivery details
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Resources
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Support
Vendor support
PayIt general support number is 800 268 9153 and email support@payitgov.com . Each PayIt customer receives a unique toll free number for support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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