Sold by: Fyno
Deployed on AWS
Fyno is the intelligent communications hub for banks, NBFCs and insurers. It sits between your core systems (CBS, LOS, LMS, policy admin) and every channel your customers use, including SMS, WhatsApp, RCS, email, voice and push, with communication orchestration and CCM live today and campaign management and conversational AI in beta. Every message passes consent, DND, DLT template and MNRL checks plus lowest-cost vendor routing in under 100 ms, and you can run it as SaaS, private cloud or on-premise with SOC 2 and ISO 27001 controls.
Overview
Fyno is the intelligent communications hub for financial services. Banks, small finance banks, NBFCs and insurers use it as one platform between their core systems (CBS, LOS, LMS, policy admin, CRM) and every channel their customers use, including SMS, WhatsApp, RCS, email, voice, push and in-app. Four applications run on the hub. They share one template library, one routing and vendor layer, one audit trail, and consent and preferences applied across channels. Fyno Orchestrate (communication orchestration) and Fyno Compose (CCM for statements, letters and notices) are live. Fyno Campaigns (campaign management on your own data) and Fyno Converse (conversational AI) are in beta.
Every message passes runtime checks in under 100 ms (P95) before any vendor sees it. Fyno validates the payload and DLT template, checks consent, DND and MNRL, and suppresses duplicate and junk traffic. Then it routes each message to the vendor and channel that meet your delivery threshold at the lowest cost. Mandatory messages like OTPs and debit alerts are never suppressed. You connect once through a single API to 100+ providers across 10+ channels, and Fyno processes 10 billion+ notifications a year. Its built for TRAI DLT, RBI communication guidelines and the DPDP Act, with SOC 2, ISO 27001 and GDPR controls and one audit record per message.
Fyno runs on AWS. Our SaaS deployment uses Amazon ECS on AWS Fargate, Amazon RDS, Amazon MemoryDB, Amazon ElastiCache, Amazon S3 for log archival, and Amazon Route 53 and Amazon CloudFront at the edge, with AWS service access over VPC endpoints. You can also run Fyno as dedicated SaaS or inside your own AWS account and VPC, so customer data stays in your environment. Fyno Connect, an optional add-on, reads from your existing data sources, including Amazon Athena and Amazon RDS for PostgreSQL. It also reads Kafka event streams, with no ETL or sync jobs to build.
Highlights
- One communications hub for financial services. Run SMS, WhatsApp, RCS, email, voice and push from a single API across 100+ providers. Communication orchestration and CCM (statements, letters, notices) are live, with campaign management and conversational AI in beta. All four share one template library, one audit trail, and consent and preferences applied across channels.
- Eight checks on every message in under 100 ms (P95). Fyno validates DLT templates and parameters, checks consent, DND and MNRL, and suppresses duplicate and junk traffic before any vendor sees the message. Each message then routes to the vendor and channel that meet your delivery threshold at the lowest cost. OTPs and debit alerts are never suppressed.
- Built for BFSI compliance and runs on AWS. Choose SaaS, dedicated SaaS or deployment inside your own AWS account and VPC, so customer data stays in your environment. Fyno supports TRAI DLT, RBI and DPDP Act requirements, with SOC 2, ISO 27001 and GDPR controls and one audit record per message from trigger to delivery.
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise API | Flat fee guarantees core access regardless of volume spikes. | $200,000.00 |
Dimensions summary
This listing has one pricing dimension: Enterprise API, billed by request. You pay a flat contract fee that secures core platform access, so cost stays steady even when request volume rises or spikes. The platform acts as an orchestration layer above your messaging vendors, and the fee covers that technology layer rather than message delivery. You continue to pay your own vendors directly at your negotiated rates. There are no per-vendor integration charges; adding a channel or provider is a configuration change. A pricing conversation tied to your volume and channel mix requires contacting the vendor.
Top-of-mind questions for buyers
The flat fee covers the orchestration technology layer that routes, retries, and reconciles messages across channels. It does not cover message delivery. You keep your own vendor contracts and pay providers directly at your negotiated rates. The platform fee and your vendor invoices stay separate.
No. The Enterprise API fee is a flat contract fee that secures core access regardless of request volume. Volume spikes do not raise this fee. Your separate vendor charges still scale with messages delivered, but the platform fee itself stays steady across the term.
No. There are no per-vendor integration fees. Once you are on the platform, adding a new SMS, WhatsApp, email, or push vendor is a configuration change in the dashboard, not a separate contract. Over 100 pre-built integrations handle authentication and delivery tracking automatically.
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Vendor refund policy
Buyers may request a refund within 14 days of billing for unused prepaid services. Usage-based charges are non-refundable. To request a refund, email support@fyno.io with your AWS account ID, product name, billing date, and reason. All requests are reviewed within 5 business days. Refunds, if approved, will be processed through AWS Marketplace.
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