Sold by: Futran SolutionsÂ
Futran Solutions offers a comprehensive suite of professional services to facilitate your migration to Amazon Connect, enhancing your contact center operations.
Overview
Futran Solutions brings extensive experience in deploying IVR, contact center, and CRM/Ticketing platforms, providing a full range of services to support your transition to Amazon Connect. Our expertise in UX and conversational design, backed by data science and analytics, ensures a smooth migration and effective post-deployment operations.
**Our service package is designed to assess and map your current contact center infrastructure and guide you through the cloud-adoption process. This includes: **
- Discovery and design workshops
- Business needs assessment
- Pilot or proof of concept execution
- Deployment of AWS services such as Amazon Connect, Amazon Lex, Pinpoint, and Quicksight
- Development of a comprehensive migration roadmap
We also offer ongoing change management support to ensure your contact center continues to thrive post-migration.
As a partner with significant experience in Salesforce integration, Futran Solutions is well-equipped to create AI-driven experiences that seamlessly combine AWS and Salesforce platforms, providing a unified solution for your contact center needs.
Futran Solutions is committed to delivering exceptional service and ensuring a successful migration to Amazon Connect for your contact center.
Highlights
- Tailored Design and Discovery: In-depth analysis for contact center setup and configuration.
- Strategic Migration Planning: Step-by-step guidance for a smooth transition to Amazon Connect.
- Advanced IVR Support: Enhanced customer interactions with conversational IVR systems.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Upgrade your contact center with Futran Solutions Amazon Connect Migration Services. Our experts provide seamless migration to Amazon Connect, enabling you to deliver exceptional customer service with the power of AWS. We ensure a smooth transition with minimal downtime, so you can provide a modern, omnichannel experience to your customers.
Elevate Your Contact Center Today: Contact info@futransolutions.com or visit (https://futransolutions.com ) to begin your journey to a state-of-the-art contact center with Futran Solutions.