Overview
Flashduty is a one-stop alert event response platform that supports alarm aggregation, noise reduction, scheduling, and collaboration. It has built-in notification methods such as Feishu/DingTalk/WeChat/SMS/Teams/Slack/Zooms/phone, responds to and processes alarms in IM and App, manages alarm events throughout the life cycle, analyzes alarm data, improves the OnCall experience, and shortens MTTA/MTTR.
Highlights
- Intelligent Alert Management: flashduty aggregates and reduces alert noise, ensuring critical issues are prioritized. With built-in integrations for WeChat, DingTalk, SMS, and phone calls, it delivers notifications via IM and apps, enabling rapid response. This streamlines incident handling, minimizes downtime, and enhances team efficiency.
- Seamless On-Call Scheduling: flashduty offers robust scheduling and collaboration tools, allowing teams to assign, escalate, and manage on-call duties effortlessly. Its full lifecycle alert management tracks incidents from detection to resolution, improving MTTA and MTTR for better operational reliability.
- Comprehensive Incident Analysis: flashduty provides detailed analytics to optimize alert response strategies. By integrating with monitoring systems like Prometheus and Zabbix, it supports custom alert pushes and data-driven insights, empowering teams to resolve issues faster and boost on-call experience.
Details
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Pricing
Dimension | Description | Cost/month | Overage cost |
---|---|---|---|
On-call Licenses | Count of On-call seats | $27.60 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/user/hour |
---|---|---|
Excess voice usage | Voice usage exceeding the free quota | $0.017 |
Excess sms usage | Sms usage exceeding the free quota | $0.00695 |
Excess email usage | Email usage exceeding the free quota | $0.0025 |
Vendor refund policy
If a buyer cancels their subscription within 48 hours of a non-private offer purchase, AWS will issue a full refund (cancel with 100 percent refund). Refunds issued in connection with cancellation within 48 hours of purchase require no action on your part. After 48 hours, such buyer request is at your discretion. By listing your product on AWS Marketplace, you are agreeing to this policy.
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Support Hours: Weekdays, 09:00 to18:00 (UTC+8) Service Scope: Self-service activation, expert guidance, documentation and technical best practices, developer resources, data export, early warning notifications, electronic invoices, and more. Hotline: +86 10 5367 5832 Email: contact-us@flashcat.cloudÂ
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