Listing Thumbnail

    Flashduty

     Info
    Deployed on AWS
    Flashduty is a one-stop alarm event response platform that supports alarm aggregation, noise reduction, scheduling, and collaboration.

    Overview

    Flashduty is a one-stop alert event response platform that supports alarm aggregation, noise reduction, scheduling, and collaboration. It has built-in notification methods such as Feishu/DingTalk/WeChat/SMS/Teams/Slack/Zooms/phone, responds to and processes alarms in IM and App, manages alarm events throughout the life cycle, analyzes alarm data, improves the OnCall experience, and shortens MTTA/MTTR.

    Highlights

    • Intelligent Alert Management: flashduty aggregates and reduces alert noise, ensuring critical issues are prioritized. With built-in integrations for WeChat, DingTalk, SMS, and phone calls, it delivers notifications via IM and apps, enabling rapid response. This streamlines incident handling, minimizes downtime, and enhances team efficiency.
    • Seamless On-Call Scheduling: flashduty offers robust scheduling and collaboration tools, allowing teams to assign, escalate, and manage on-call duties effortlessly. Its full lifecycle alert management tracks incidents from detection to resolution, improving MTTA and MTTR for better operational reliability.
    • Comprehensive Incident Analysis: flashduty provides detailed analytics to optimize alert response strategies. By integrating with monitoring systems like Prometheus and Zabbix, it supports custom alert pushes and data-driven insights, empowering teams to resolve issues faster and boost on-call experience.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    On-call Licenses
    Count of On-call seats
    $27.60

    Additional usage costs (3)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/user/hour
    Excess voice usage
    Voice usage exceeding the free quota
    $0.017
    Excess sms usage
    Sms usage exceeding the free quota
    $0.00695
    Excess email usage
    Email usage exceeding the free quota
    $0.0025

    Vendor refund policy

    If a buyer cancels their subscription within 48 hours of a non-private offer purchase, AWS will issue a full refund (cancel with 100 percent refund). Refunds issued in connection with cancellation within 48 hours of purchase require no action on your part. After 48 hours, such buyer request is at your discretion. By listing your product on AWS Marketplace, you are agreeing to this policy.

    Custom pricing options

    Request a private offer to receive a custom quote.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Hours: Weekdays, 09:00 to18:00 (UTC+8) Service Scope: Self-service activation, expert guidance, documentation and technical best practices, developer resources, data export, early warning notifications, electronic invoices, and more. Hotline: +86 10 5367 5832 Email: contact-us@flashcat.cloud 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.