Sold by: PronetxÂ
Transform your customer service and agent productivity with our GenAI Chatbot solutions. Our AI-powered, dual-facing chatbots provide personalized 24/7 customer support and assist agents with real-time data and automation. Seamlessly integrate with your existing systems and scale effortlessly as your business grows.
Overview
Enhance both customer and agent interactions with our GenAI-powered chatbot solutions. Our team designs, builds, and deploys custom chatbots that serve as a dual interface—providing 24/7 support to customers while assisting agents in real time. Leveraging cutting-edge language models, the customer-facing chatbot handles inquiries, resolves issues, and offers personalized recommendations, improving customer satisfaction and engagement. On the agent side, the chatbot integrates to Amazon Connect to provide critical insights, automates routine tasks, and surfaces relevant data, allowing agents to focus on high-value interactions.
Our GenAI chatbots seamlessly integrate into your existing systems, offering scalable solutions that adapt to both your customer service and operational needs. With continuous learning capabilities, the chatbot evolves from every interaction, ensuring more accurate and efficient support for both customers and agents. Transform your service experience and empower your team with our innovative GenAI chatbot technology.
Highlights
- Customer & Agent-Facing Design: Offer 24/7 personalized customer support while empowering agents with real-time data and automated insights, enhancing both customer and internal workflows.
- AI That Grows with Your Business: Scalable, intelligent chatbots that integrate with your existing platforms, continuously learning and evolving to meet the changing needs of your customers and agents.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Optimization and Support: Post-deployment, we offer continuous monitoring and support to ensure your Chatbot performs at its best. Our team provides regular updates, maintenance, and optimization services to adapt to growing business needs. For Support, reach out to support@pronetx.com , or go to