Overview
Cato Networks professional services help customers all over the world to accelerate the realization of the full value of their AWS SASE strategy, spanning initial deployments and expansion across security solutions and AWS regions.
The Cato Networks Professional Services organization can guide you through the configuration of the Cato SASE platform and deployment of AWS vSockets with your organization's unique security and connectivity requirements in mind.
Whether deploying Cato Sockets across multiple locations, vSockets across your Cloud estate, onboarding mobile users or setting up security and networking policies to secure and enable your workforce, Cato Networks is your dedicated partner on your unique SASE journey.
The Cato Professional Services team has two kinds of experts that will work towards your success:
Professional Services Engineers
Cato Professional Services Engineers (PSEs) are highly trained industry experts who assist your team in adopting Cato solutions.
PSEs are subject matter experts who will work with your team to accomplish your SASE proeject goals. PSEs can also assist with customer architecture validation and train your team on the day-to-day administration of the Cato platform.
Technical Project Managers
Technical Project Managers (TPMs) assist in planning and coordinating your SASE project.
The TPM is instrumental in ensuring our PSEs and your teams work efficiently and in concert. TPMs can also help coordinate time-sensitiveactivities with other vendors such as ISPs providing last mile connectivity or external contractors needed to transition away from legacy solutions to Cato Networks.
Highlights
- Cato SASE Project Blueprint - Cato uses a 6 stage blueprint built on learnings from over 2500 successful SASE projects with enterprise customers.
- Basic and Premier Packages are available upon request. Basic packages are best suited for customers deploying less that 20 sites with simple requirements. Premier packages are geared towards customers with more than 20 sites and increasingly sophisticated security and networking requirements.
Details
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Vendor support
As described in the Cato Networks MSA:
https://www.catonetworks.com/msa/Â
Deploying an AWS vSocket Site Manually:
Email: support@catonetworks.comÂ
Cato Support Portal: https://support.catonetworks.comÂ
Cato Support uses specific phone numbers for all communication, listed below:
USA: +1 505 333 4070 United Kingdom: +44 114 303 3899 Israel: +972 3 720 7171 Singapore: +65 3138 9013
If a customer has concerns about an incoming call, the best practice is to end the call and contact Cato Support through one of the phone numbers above or via the Cato Support Portal.