Sold by: IT ConvergenceÂ
ITC Emergency Services are designed to provide you with the support and expertise you need to navigate IT emergencies with confidence. Our suite of services ensures that you have access to skilled professionals 24/7, allowing you to focus on your core business while we handle your IT emergencies.
Overview
ITC Emergency Services is launching with the 24x7 availability of DBA-related expertise and will grow to include experts across all layers of IT.
Database administration: Oracle, SQL Server, MySQL Technical applications: Oracle software & technologies, identity management, & WebLogic-hosted applications
Plus, you'll receive additional benefits like: Initial Introduction & Onboarding Process Monthly validation of access (via VPN) to system(s) Special Security Alerts & Announcements Quarterly Sales Check-In Reduced fees for additional monthly services including Endpoint Detection & Response Monthly Vulnerability Scans Production Backup Validation & Response Quarterly Server Patching & Cadence Quarterly Health & Performance Checks Monthly support and managed services commitments
Highlights
- Unlimited access to ITC experts for a small monthly fee and on-demand assistance within 60 minutes or less
- Support for on-premises and cloud (IaaS, PaaS & SaaS) systems
- Direct hotline, onboarding process, monthly access validation, security alerts, quarterly check-ins, and reduced fees for additional ITC services
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
IT Convergence is available 24x7x365 to assist and answer questions about all of our product offerings. Please send an email to info@itconvergence.com or submit a reuqest online at https://www.itconvergence.com/contact/ . One of our experts will assist you as quickly as possible.
Software associated with this service
FlashGrid offers a suite of high availability solutions for running Oracle databases on AWS EC2, designed to meet the needs of mission-critical applications requiring maximum uptime and performance. Whether running Oracle Real Application Clusters, seeking automatic failover, or simply looking to ensure Oracle database resilience on AWS, FlashGrid delivers reliable, cloud-native infrastructure tailored to your requirements.
Oracle Database 12.1 Enterprise Edition - CentOS 7.5
By Navisite, part of Accenture
CentOS 7.5 with Oracle Database 12.1.0.2
Oracle Database 18c Standard Edition -CentOS 7.4
By Navisite, part of Accenture
CentOS 7.4 with Oracle Database 18.0.0.0.0
This product has charges associated with it for the build, maintenance and support of the Amazon Machine Image (AMI).