Sold by: South River TechnologiesÂ
Enhanced support for Titan MFT Server
Overview
Enhanced support which provides the customer Business Level Support for Titan MFT Server which includes the following:
- Support via our Online Ticketing System, Email Support (8:30-5:30PM)
- Business Hours Phone Support (8:30AM-5:30PM EST)
- Remote Streaming Support
- Rapid response SLAs with Phone and Streaming Support
- 6-month extended support for End of Life (EOL)
- Professional Services discount (10%)
Highlights
- Rapid response SLAs
- Remote Streaming Support
- Business Hours Phone Support
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Resources
Vendor resources
Support
Vendor support
Business standard support includes the following
- Access to Online [Help Desk] (https://helpdesk.southrivertech.com/portal/en/newticket?departmentId=110020000000139970&layoutId=110020000000742077Â )
- Business Hours Phone support +1 866-861-9483
For more information about support SLAs please see Resource section below
Software associated with this service
Titan Managed File Transfer for Linux
By South River Technologies
Our cloud-optimized Managed File Transfer (MFT) Solution enabling secure, automated file transfers, real time SMS/Email monitoring, and dynanic HA/Scalability support
Titan Managed File Transfer for Windows
By South River Technologies
Our cloud-optimized Managed File Transfer (MFT) Solution enabling secure, automated file transfers, real time SMS/Email monitoring, and dynanic HA/Scalability support