Sold by: Valiantys
Atlassian based solutions are business critical and achieving operational and functional excellence aligned with your business outcomes is challenging. Valiantys Total Care helps you unlock your own brilliance.
Overview
Valiantys Total Care is a proactive managed service designed to help organizations maximize the performance, scalability, and reliability of their Atlassian environments. Powered by a team of Atlassian-certified experts, Total Care delivers operational excellence through responsive support, proactive system health management, and continuous optimization. Valiantys ensures that Jira, Confluence, and Bitbucket instances are kept healthy, secure, and aligned with best practices — freeing internal teams to focus on business priorities while minimizing downtime and risk.
Key Features
- Proactive System Governance: Ongoing health assessments, configuration reviews, and optimization recommendations to keep environments stable and efficient.
- Operational Support: Administration services for user management, permissions, workflows, automations, integrations, and system configurations.
- Automation and Workflow Management: Implementation, maintenance, and refinement of Atlassian automation rules and service workflows.
- Reporting and Insight: Dashboard creation, JQL support, and guidance to help teams gain actionable visibility into platform usage.
- Continuous Improvement: Strategic service reviews based on platform usage trends and evolving business needs.
- License Optimization: Annual reviews to forecast licensing needs and identify opportunities for cost efficiency.
- Customer Success Management: Ongoing strategic engagement to align service delivery with customer goals and evolving Atlassian roadmaps.
Service Benefits
- Enhanced Productivity: Faster, more efficient Atlassian tools to empower teams.
- Risk Mitigation: Proactive issue detection and governance to protect business operations.
- Operational Efficiency: Reduced internal administrative overhead with expert-driven platform management.
- Strategic Evolution: Continuous optimization ensures your Atlassian environment evolves with your business.
- Valiantys Total Care transforms Atlassian operations from reactive maintenance into proactive platform excellence, empowering businesses to unlock the full potential of their Atlassian investment.
Highlights
- Proactive Atlassian Platform Management. Ensure stability, performance, and continuous optimization with ongoing health checks, governance enforcement, and expert configuration services.
- Responsive Operational Support. Access Atlassian-certified specialists for user administration, workflow automation, integration support, and issue resolution with defined service levels.
- Strategic Insights and Optimization. Drive business value with regular service reviews, license optimization guidance, and actionable recommendations aligned with evolving Atlassian best practices.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Talk to us at Valiantys to find out more.
