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    receeve Essentials

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    Sold by: receeve 
    receeve harnesses the power of AI to automate debt collection processes, ensuring faster, easier repayments and positive customer experiences.

    Overview

    receeve harnesses the power of AI to transform debt collections processes through a truly digital-first platform. Our fully customizable, omnichannel solution simplifies complex processes, automates engagement, and applies actionable insights at every stage of the debt journey. Achieve scalable recovery and minimal risk, from pre-delinquency to portfolio management. Faster repayments and positive customer experiences guaranteed. Our cloud-native, no-code platform, deployment is fast, management is simple, and customisation is easy. Learn more at <www.receeve.com >.

    Highlights

    • Communication centre: a user-friendly and strategic tool for operations, focused on agent-account interactions. This centralized hub provides a single place of truth, a complete overview of all communications, improving engagement and response time.
    • Behavioral scoring: Predict likelihood of repayment and self-service with your own behavioral scoring AI model exclusively trained with your data and customer segments. This model assigns a score to each case, enabling you to group them based on their unique characteristics and tailor strategies accordingly.
    • Automation: Allocate resources where they are needed most and automate the rest. Confidently handle scaling claims without escalating costs or expanding your workforce. Throw in tailored strategies and leverage our no-code functionality for effortless strategy changes to give your recovery rate a boost.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    receeve Essentials

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Small
    Up to 1000 accounts managed and up to 2000 SMS per month
    $20,400.00
    Medium
    Up to 2000 accounts managed and up to 4000 SMS per month
    $36,000.00
    Large
    Up to 3000 accounts managed and up to 6000 SMS per month
    $49,200.00

    Vendor refund policy

    Refunds are processed by sending an email to support@receeve.com . Refunds can only be granted pro-rata for the remainder of the month and the usage level.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer three levels of support.

    Starter - Self-Service: This plan offers the initial project setup, read-only access to the receeve strategy builder, and a selection from a catalog of pre-built strategies. It does not include custom third-party integrations and provides access to our set of standard analytics. Updates to your selected collections strategy fall under our fair use policy (3 minor updates per quarter, 2 major updates per year).

    Professional - Self-Service: Clients maintain control over the collection process with active support from receeve. This plan includes the initial project setup, weekly calls with our service team, full access to our content and strategy management tools, custom analytics, and third-party integrations.

    Professional - Managed Service: Available as an add-on, this plan includes all the benefits of theSelf-Service plan, with receeve managing the entire collections process. This encompasses full management of strategies and content, proactive improvements, and monitoring by our dedicated team.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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