Pexip Infinity - licensing

What do you like best about the product?

I love Pexip for its seamless interoperability, allowing participants to join meetings from any device or system including Microsoft Teams, Zoom, and traditional video conferencing systems. I appreciate the platform's reliability, security, and ease of use. Its stable video and audio quality, even on unstable networks, is a major plus. The initial setup was relatively straightforward due to its ease of use and simple admin portal.

What do you dislike about the product?

Pexip has some areas that could be improved, such as its limited customization options, which means some users find the branding options restrictive compared to other platforms like Livestorm. I also faced accessibility issues like poor contrast and keyboard/screen reader problems that make it difficult for me.

What problems is the product solving and how is that benefiting you?

I use Pexip for secure video consultations with patients, solving interoperability issues and security concerns. It integrates with EHR systems and offers reliability and stable video quality on unstable networks.

What do you like best about the product?

I like that Pexip provides innovative solutions to longstanding video tech problems and is responsive to customer demands. The initial setup of Pexip could not have been easier, it was a breeze.

What do you dislike about the product?

The customer service could be more responsive.

What problems is the product solving and how is that benefiting you?

Pexip helps resolve seamless connectivity across diverse video systems and allows platform-agnostic integration focused on security and scalability. I appreciate its innovative solutions to long-standing video tech problems and responsiveness to customer demands.

What do you like best about the product?

Pexip delivers very reliable, high-quality video conferencing with strong security and excellent interoperability across platforms like Teams, Zoom, and SIP/H.323 systems. It performs well even in complex enterprise environments and offers consistent performance in large meetings.

What do you dislike about the product?

Pexip can feel complex to configure compared to lighter video tools, especially for administrators without a strong technical background. The user interface is less intuitive than consumer platforms, and pricing can be a barrier for smaller organizations.

What problems is the product solving and how is that benefiting you?

Pexip solves the challenge of connecting users across different video platforms and hardware without compatibility issues. It allows seamless communication between Teams, Zoom, and traditional conferencing systems, which reduces meeting friction, improves reliability, and saves time for both users and IT teams.

What do you like best about the product?

I use Pexip for secure and reliable video meetings and appreciate its seamless interoperability, connecting people on different platforms like Teams, Google Meet, or SIP systems without hassle. The video and audio quality are consistently reliable, and joining a meeting is simple from any device. Its security and flexible deployment options stand out, offering full control over data and privacy, and the ability to choose how and where data is hosted. I value that Pexip can be deployed on-premise or in the cloud, meeting security and data privacy requirements without sacrificing performance or usability. I also enjoy that it integrates smoothly with Microsoft Teams and Google Meet, making workflows more efficient by allowing users on those platforms to join the same meeting without switching apps. Installation was straightforward, and once deployed, the admin interface was easy to manage with users able to join meetings instantly. Overall, Pexip is a powerful and easy-to-use solution that makes hybrid collaboration effortless and gives me confidence to use it in any environment.

What do you dislike about the product?

While Pexip works very well overall, a few areas could be improved. The user interface, while functional, could be more modern and intuitive, especially for new users joining meetings for the first time. Occasionally, the initial setup and configuration can feel a bit technical for non-IT users, particularly when integrating with external systems or on-premise deployments. I've also noticed that mobile performance and browser compatibility could be smoother in certain cases. Lastly, adding more built-in analytics and user insights would help admins track usage and meeting quality better. Overall, these are minor issues, but improving them would make Pexip even more seamless and user-friendly for all types of users.

What problems is the product solving and how is that benefiting you?

Pexip solves platform incompatibility and fragmented communication issues, connecting people across Teams, Google Meet, and traditional systems securely and reliably. It eliminates wasted time, enhances collaboration by bridging different platforms, and ensures consistent call quality with flexible deployment options for secure data management.

What do you like best about the product?

I appreciate Pexip for providing a secure and reliable way to host video meetings, ensuring that platform compatibility is not a concern since participants can join from any device or system. One of the features I value most is its interoperability, allowing participants to seamlessly join meetings from Microsoft Teams, Zoom, or even traditional video conferencing systems without any hassle. In organizations where people use a variety of platforms, Pexip solves the challenge of accessing meetings effortlessly without the need for extra software installations or changes in workflow. The ease and convenience it offers enhance collaboration and communication significantly across different platforms.

What do you dislike about the product?

I find the pricing of Pexip to be high compared to other solutions, which can be particularly burdensome for small businesses. There is no free or low-cost starter plan, and the lack of transparent pricing information available on the website is frustrating.

What problems is the product solving and how is that benefiting you?

I use Pexip to host secure and reliable video meetings with interoperability across platforms like Microsoft Teams and Zoom, ensuring seamless participation without additional software.