Sold by: kCloudHubs LLCÂ
Deployed on AWS
AWS Free Tier
This product has charges associated with it for seller support. UVdesk is an open source helpdesk and customer support ticketing system designed for businesses to manage customer queries efficiently across multiple channels.
Overview
UVdesk on Ubuntu 24.04 with maintenance support by kCloudHubs. This is a repackaged open source software product wherein additional charges apply for support. UVdesk is a robust, open source helpdesk and customer support ticketing system built to streamline communication between businesses and their customers. Designed for organizations of all sizes, UVdesk allows teams to efficiently manage, track, and respond to customer queries across multiple channels including email, social media, web forms, and e commerce platforms.
Highlights
- Integrates with email, social media, and web forms to convert all communications into tickets.
- Automates repetitive tasks like ticket assignment and status updates to improve efficiency.
- Provides dedicated portals for customers to raise tickets and for agents to manage support interactions.
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
m4.large Recommended | $0.09 |
t3.micro AWS Free Tier | $0.09 |
t2.micro AWS Free Tier | $0.001 |
t2.large | $0.09 |
t3.large | $0.09 |
r4.large | $0.09 |
r3.large | $0.09 |
t3.nano | $0.09 |
t2.2xlarge | $0.09 |
t2.medium | $0.09 |
Vendor refund policy
No refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Packaged with latest updates as of May/2025
Additional details
Usage instructions
Connect your instance via SSH, the username is ubuntu. More info on SSH: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html - Run the following commands: #sudo su #sudo apt update Hit on browser - http://public-ip Use Database Details as below: Database name: uvdesk Database user: uvdesk Database Password: Enter_Instance_ID
Support
Vendor support
"Feel free to reach out anytime. Our support team is available 24x7 for assistance mail: meha@kcloudhubs.com "
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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